AB 1909 Sigtuna Stads Hotell — Hotel in Sigtuna kommun

We recently stayed at 1909 Sigtuna Stads Hotell and had a mixed experience. While there were definitely highlights, a few issues left us disappointed.

We had booked a superior room, but upon entering, the room felt noticeably smaller than shown in the pictures. The bathroom was cramped, and the expected separate sitting area with a table and chairs was missing. After raising this with reception and showing the pictures from the website, which clearly included a bathtub and more space, we were eventually moved to another room that matched our expectations. The difference between the two rooms was significant, which raises the question: was the first one really a superior room? Mistakes can happen, but it’s better to acknowledge them rather than act as if nothing is wrong.

The second room was lovely, with a beautiful view, and we appreciated the air conditioning. However, small details like missing bathrobes and slippers, which are usually standard in this room category, took away from the overall experience.

Breakfast was pleasant in terms of quality, but when we arrived at 9:30, still within breakfast hours, many items were already gone. The hot food section was completely empty, and various cold items were nearly depleted. For a hotel in this price range, replenishing the buffet until closing time should be standard.

On the positive side, the hotel has a great location, with easy parking and close proximity to Sigtuna’s charming shopping and dining street.

In short, this hotel has a lot going for it, but it lacks consistency. With some attention to detail and honest communication, it could live up to the luxurious image...

We chose Sigtuna Stadshotell for a Friday-Saturday stayover with friends because we had heard that the restaurant should be something extraordinary. The hotel itself is really nice and the staff is very friendly and the attention to details is very good when it comes to the accommodation - e.g. staff visiting your room in the evening settings your blinds etc. ||||Unfortunately the restaurant didn’t really meet up with our expectations. The food was good, absolutely, but not extraordinary. The sad part about the dinner though was that service wasn’t very attentive and didn’t live up to the ambitions that the hotel itself seems to have. Dinner started off really good and we were surprised with a little “snack” and bread&fennel pollen butter served on a warm slate stone. But between the dishes and after dinner we were pretty much left alone. No service refilling the wine glasses (of course we can manage ourselves but unusual at an ambitious establishment to have to) and most of all at the end of dinner when asked if we wanted coffee but not e.g. if we wanted an avec with it. And after dessert we weren’t asked at all if we wanted something more or payed attention to for almost a full hour after finishing. Very odd as the restaurant wasn’t busy at all at that time. So - great hotel but the restaurant experience wasn’t really anything special. If this is normal the restaurant probably miss out on quite some opportunities for additional sales (and really...

The hotel was lovely situated with great views. The hotel was cozy and we had a nice couple of days in Sigtuna. In general the experience was delightful but a few things did not live up to the expected standards, which lowers the rating from 5 to 3 stars. More details below:

The service: In general the service was great (especially in front desk, during breakfast and at the bar), but with one significant exception. The 3 course dinner that we hade to pre-order was totally inflexible, even though we decided weeks ahead and was less than 10 people we all had to choose the same three course dinner, which resulted in half of our company having to eat dishes that they did not at all prefer. In addition to this the service within the restaurant was below expectations, especially considering the 5 star status. Orders were misplaced and people were forgotten when taking drink orders.

Regarding the rooms: In general the rooms were nice, however the quality differed a lot in terms of size, views and equipment depending on what room you got (even though they were all the same price category). Our room did not have an AC (which we would have needed given the temperature in the room), but some of the rooms did. In a five star hotel I would expect the rooms to be cleaner (we found hairballs in the corners, an dead bugs that was stuck in the blinds)

Apart from this, a great...