Hotel Strela — Hotel in Davos

We paid close on $450 per night for what was termed a 'suite' but was a small family room. It just succeed getting two adults and three under five (5 3 and 1)into it it with a flimsy curtain pulled half way across the room. Had it had a decent bathroom and not a small shower and not even enough room for two people it might have just improved matters. No fridge, storage space just about adequate.TV but no channel explanation of channels. Wafer thin walls allowing one to hear all grunts and noises next door.||The booking res team were very friendly and helpful. My fear is that they do not see the hotel as it is.||The breakfast room team were very efficient and helpful dealing with us and the children. One hot dish was a rather mediocre scrambled egg each day overcooked.||Reception staff let the place down except for one bright cheerful light Janice who had been there for four weeks. bundles of enthusiasm and helpful. The others were irritable impatient and everything was a monumental effort. ||Ski room was good. Resto next door not theirs but good...

Experience absolutely awful, I was supposed to stay in this hotel 4 nights, and because about the fact that my son was sick, I couldn't go on this hotel, I cancelled my staying from BOOKING.com before the beginning of my staying ( so they could rent again my room ). Even I knew before that the conditions couldn't allow me to be refund ( but its can be make from the hotel if they want ) I wrote them email in order to explain the situation and I was ready ( in order to show my understanding ) to be refund only one night on the 4 I nights I booked !!! But I was expecting a commercial good way of attitude from them...I cancelled 2 or 3 times in my life with identical conditions and always the hotel made something toward me...The STRELA hotel is gready, unfair and they talked to me very very rude at the phone...Frankly, you can count on me for make your advertising around me...really bad experience, rude staff...Believe me, you didn't earn what you didn't want to...

Good hotel but located uphill from station and centre of Davos Platz which makes accessibility dragging a case tricky. We had a room on first floor at the rear with a view of a road and stone wall opposite. Compact but clean and functional and the shower was powerful. Good service from reception staff and breakfasts were adequate continental plus eggs. Unlike many Swiss hotels they serve English traditional tea, which is a bonus. The hotel gives guests a local transport card which gives free travel on buses and local trains and a discount on funiculars.||The adjacent restaurant serves good food but drinks are expensive, par for the course in Switzerland I suppose, and I grumbled at being charged four francs for a litre jug of tap water.||Davos is famous for the World Economic Forum, but is not really a summer resort and it’s a pity on our Great Rail Journey they couldn’t have booked us into a hotel in Chur, from where numerous attractions are...