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Hyatt Place New Taipei Xinzhuang — Hotel in New Taipei

Name
Hyatt Place New Taipei Xinzhuang
Description
Nearby attractions
Nearby restaurants
Siam More New Taipei Xinzhuang Honhui Branch
242, Taiwan, New Taipei City, Xinzhuang District, Section 4, New Taipei Blvd, 3號, Honhui Plaza, B2
TGI FRIDAYS 星期五美式餐廳 宏匯餐廳
242, Taiwan, New Taipei City, Xinzhuang District, Section 4, New Taipei Blvd, 3號B2
Chu Yu Teppanyaki Honhui Plaza Branch
242, Taiwan, New Taipei City, Xinzhuang District, Section 4, New Taipei Blvd, 3號1樓
Le Ble d'Or
242, Taiwan, New Taipei City, Xinzhuang District, Wugong Rd, 66號
DWCats
242020, Taiwan, New Taipei City, Xinzhuang District, Zhonggang Rd, 677號1F
繼光香香雞-新莊宏匯專櫃
24250, Taiwan, New Taipei City, Xinzhuang District, Section 4, New Taipei Blvd, 3號7樓
黑毛屋 新莊宏匯店-乾杯集團 鍋物品牌
242, Taiwan, New Taipei City, Xinzhuang District, Section 4, New Taipei Blvd, 3號7樓
Seattle Steak Honhui Plaza
242, Taiwan, New Taipei City, Xinzhuang District, Section 4, New Taipei Blvd, 3號7樓
Chien-Yen Shabu Shabu
No. 31號, Zhongyuan Rd, Xinzhuang District, New Taipei City, Taiwan 242
Gino Pizza Napoletana
No. 360號, Zhongyuan Rd, Xinzhuang District, New Taipei City, Taiwan 242
Nearby hotels
ALL-UR Boutique Motel - XinZhuang
No. 746, Siyuan Rd, Xinzhuang District, New Taipei City, Taiwan 242
Merry Hi Motel
No. 231, Section 2, New Taipei Blvd, Xinzhuang District, New Taipei City, Taiwan 242
Related posts
Keywords
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Hyatt Place New Taipei Xinzhuang things to do, attractions, restaurants, events info and trip planning
Hyatt Place New Taipei Xinzhuang
TaiwanNew TaipeiHyatt Place New Taipei Xinzhuang

Basic Info

Hyatt Place New Taipei Xinzhuang

242032, Taiwan, New Taipei City, Xinzhuang District, No79號Section 3, New Taipei Blvd
4.0(645)

Ratings & Description

Info

attractions: , restaurants: Siam More New Taipei Xinzhuang Honhui Branch, TGI FRIDAYS 星期五美式餐廳 宏匯餐廳, Chu Yu Teppanyaki Honhui Plaza Branch, Le Ble d'Or, DWCats, 繼光香香雞-新莊宏匯專櫃, 黑毛屋 新莊宏匯店-乾杯集團 鍋物品牌, Seattle Steak Honhui Plaza, Chien-Yen Shabu Shabu, Gino Pizza Napoletana
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Phone
+886 2 8522 9980
Website
hyatt.com

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Reviews

Things to do nearby

下班後的禪修《內在真實的力量》ft. Jennifer Wang (一期三堂)
下班後的禪修《內在真實的力量》ft. Jennifer Wang (一期三堂)
Tue, Jan 6 • 11:30 AM
古池蛙躍濺水聲, 106, Taiwan, Taipei City, Da’an District, Section 2, Jinshan S Rd, 218號7樓
View details
🚀 From Channels to Distribution: How Growth Works in the AI Era ft. Tina Chu
🚀 From Channels to Distribution: How Growth Works in the AI Era ft. Tina Chu
Thu, Jan 8 • 7:00 AM
Xinyi District, Taipei City
View details
Google AI 工作坊,Google AI 生態應用
Google AI 工作坊,Google AI 生態應用
Thu, Jan 8 • 10:30 AM
b1, No. 85, Section 4, Roosevelt Rd, Zhongzheng District, Taipei City, Taiwan 100
View details

Nearby restaurants of Hyatt Place New Taipei Xinzhuang

Siam More New Taipei Xinzhuang Honhui Branch

TGI FRIDAYS 星期五美式餐廳 宏匯餐廳

Chu Yu Teppanyaki Honhui Plaza Branch

Le Ble d'Or

DWCats

繼光香香雞-新莊宏匯專櫃

黑毛屋 新莊宏匯店-乾杯集團 鍋物品牌

Seattle Steak Honhui Plaza

Chien-Yen Shabu Shabu

Gino Pizza Napoletana

Siam More New Taipei Xinzhuang Honhui Branch

Siam More New Taipei Xinzhuang Honhui Branch

4.4

(852)

Click for details
TGI FRIDAYS 星期五美式餐廳 宏匯餐廳

TGI FRIDAYS 星期五美式餐廳 宏匯餐廳

4.8

(465)

Click for details
Chu Yu Teppanyaki Honhui Plaza Branch

Chu Yu Teppanyaki Honhui Plaza Branch

4.2

(311)

Click for details
Le Ble d'Or

Le Ble d'Or

4.5

(1.6K)

$$$

Click for details
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Reviews of Hyatt Place New Taipei Xinzhuang

4.0
(645)
avatar
5.0
2y

Our family of 3 (2 adults 1 child) stayed here for 7 nights, we used this as a base to attend a week long ballet event at Xinzhuang....and also headed out to the city and tourist attractions...

Checking in and out was a breeze, overall hotel reception was friendly, professional and always willing to help if we needed directions, calling taxis or anything in general. Hotel was quite full during our stay, with a good mix of professionals and tourists so comfortable. I liked the coffee machine in the lobby that was complimentary and there's a vending machine for drinks/snacks.

Hotel is pretty new, rooms are clean (we stayed on Level 25 with an extra sofa bed), good views, comes equipped with a good range of amenities, even a clothes steamer. We were worried about power sockets but they had the ones we could easily use our devices and chargers without having to get adaptors. Take note they don't make up rooms daily (which goes along with the sustainable theme) but if you need to do so just arrange housekeeping and they will also top up toiletries, change towels etc which we easily did. They sometimes use 'robots' to deliver stuff which was quite novel.

Guest rooms are on Level 5 to 25, there's a swimming pool/fitness centre on Level 3 that we didn't use and Level 2 is a play area for children and event space. Breakfast is served at Doricious on Level 1, a really good and worth it spread and attentive service.

Hotel is at New Taipei City, surrounded by residential units and well connected by expressways and a typical 15-25 min taxi/Uber ride into town area like Ximending or main city. Traffic gets a bit heavy during peak hours especially on the freeways so do plan ahead as it could double your travelling time. I think the nearest metro is the New Taipei Industrial Park station which is a 5 to 7 min walk away. It takes 45 min to scenic spots like Jiufen and Keelung.

There are a few convenience stores (7-11, Family Mart) within walking distance and Honhui Plaza which has shopping, supermarket, cinema, nice foodcourt on Level 7 which we visited a few times. We used Uber Eats as well which is really convenient.

Overall, a nice establishment, pleasant staff, clean and spacious rooms so definitely recommend it if you need to be around the area. We usually stay in the city so was a different but good experience...

Keep up the...

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avatar
4.0
35w

Hyatt Place New Taipei City sets the benchmark for cleanliness and quality, offering an exceptionally well-maintained environment that meets the high standards expected from an international hotel brand. Every corner of the facility reflects a commitment to pristine upkeep, ensuring a comfortable and stress-free stay.The rooms are thoughtfully appointed, in line with the brand’s reputation, providing a restful retreat for travelers seeking modern comfort. However, beyond the hotel’s doors, the surrounding industrial area presents a different experience. On weekends, dining options in the vicinity are scarce, leaving guests with limited choices for local eateries.That being said, this hotel is undeniably ideal for those who prioritize restful sleep over exploration. While strolling through the neighborhood on foot isn’t common among locals, visitors may find it a peaceful and quiet area for a short stay before heading elsewhere for cultural immersion.For business travelers or those looking for a seamless, high-standard lodging experience without the distractions of bustling surroundings, Hyatt Place New Taipei City delivers exactly that—a polished, comfortable stay with the reliability of an esteemed...

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avatar
4.0
1y

The 10 of us booked 6 rooms and stayed for 5 nights. Room is big with huge window from ceiling to floor but overlooking next door apartment. The automated blind and sheer blocked the bright sunlight in day. Room is big and clean but I am not used to the soft mattress and heavy but flat pillows. The elevator is a bit slow and you need to be very patient with it. |The hotel is located in the residential area with 8 mins walk to a shopping mall with lots of eateries. It's a shame that the supermarket was under renovation when we were there. Do note that it only opens at 11am. Convenient stores and subway are also about 8 mins walk away. The airport express subway line runs here and is just 4 stops from the airport and 1 stop to Taipei Main train station. You can do check in at this subway station. As this line is different from rest of the subway, you need to walk a bit to connect to the rest of the subway to other parts of Taipei. |The restaurant is not part of the hotel but they do offer special price to hotel guest. Just approach the concierge for a coupon for buffet breakfast. The coffee machine at the lobby is a bonus. |I'll stay here again if my budget allows and also if I have my...

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Teddy Hendra ZTeddy Hendra Z
I stayed at the Hyatt Place Xinzhuang Taiwan for 6 nights (14 to 20 August 2023). The hotel is located in the Xinzhuang District, which is a convenient area for business travelers and tourists. It is close to the MRT station, bus station, and u-bike station, so it is easy to get around the city. The hotel is newly renovated and clean. The rooms are spacious and have a mini living room, which is great for travelers who want to feel like they have a little bit of extra space. The beds are comfortable and the bathrooms are well-appointed. The staff at the hotel are helpful and friendly. They are always willing to go the extra mile to make sure that you have a comfortable stay. The facilities at the hotel are clean and well maintained. The fitness center is small but well-equipped. The pool is a bit small, but it is still a nice place to relax. The only downside to the hotel is that the breakfast menu is repetitive. However, there are plenty of other restaurants nearby where you can get breakfast. Overall, I had a great stay at the Hyatt Place Xinzhuang Taiwan. It is a clean, comfortable, and convenient hotel that I would recommend to others.
Vega NicolasVega Nicolas
This hotel truly redefines comfort and convenience, especially for long-term stays and digital nomads. I love the modern, new furnishings and essential facilities like a laundry machine and a microwave. What sets it apart is the professional and helpful staff, cleanliness, fantastic breakfast buffet, and the futuristic robot delivery service - a novel way to have essentials conveniently delivered to your door. Manager Sam is truly exceptional and beyond helpful in every way. Front desk staff Nicholas and John, in particular, go out of their way to assist guests, adding a personal touch to the professional service, making me feel truly at home. Their kindness and dedication significantly enhanced my stay. Situated just a 10-minute walk from the MRT Airport line, it’s ideally placed for easy access to Taoyuan Airport and Taipei Station. A perfect blend of technology, comfort, and outstanding service!
Debby LinDebby Lin
【10/19辦理入住,向櫃檯說明會連續住兩晚】 透過官方app訂了10/19、10/20兩晚的住宿,10/19當天大約16:30左右辦理入住,因為當時訂房的時候是一晚一晚訂,所以登記入住時有特別跟櫃檯說我會連續住兩晚,也簽了兩張入住單,,信用卡直接凍結兩晚房費,並確認10/21下午才會退房。 【10/20外出返回飯店後,發現東西全部不見】 10/20大約8:30出門上班,回到飯店大約是接近22:30,進到房間後,發現房間被整理的乾乾淨淨,裡面的東西全部清空,包括我放在房間的衣服、文具以及浴室裡面的個人洗漱用品(lamer的洗面乳30ml、理膚寶水精華30ml以及lamer面霜15ml),一開始先用房間的電話打到櫃臺,但打了之後一直沒有人接,後來直接下去跟櫃檯人員講這件事情,櫃檯查了飯店系統顯示我的房間沒有任何的紀錄(包括如果退房裡面有東西的遺留物),也沒有顯示說我會在10/20才退房,照理不會將房間清空,他要跟房務部門的同事確定狀況,於是請我先回房間等,此時櫃檯人員也有和我一起回到房間確認被清掃的狀況。 過了一陣子,飯店調監控發現下午真的有人員到房間清掃,櫃檯人員也去聯繫了清掃人員,但因為說時間太晚無法聯繫到當天整理的房務人員,問我是不是可以10/21早上等房務員上班再處理。 因為裡面有一件衣服對我非常的重要,所以我強烈要求請他們當下要幫我找,後來櫃檯人員和房務主管先到房務辦公室找尋,在大概是23:40的時候有找到一袋衣服以及一件文具,送到我的房間後,浴室裡的洗漱用品還是沒有找到,只能再聯繫看看房務員,一直等到24:00,到這邊得到的回覆一直都是說沒辦法聯繫上,我後來跟櫃檯說如果沒辦法處理那我只能先報警,因為我的東西真的在飯店不見。 過沒多久酒店經理就打電話來(因為他這兩天請假,所以我和她的溝通都是透過電話,),交談過程中提到有可能是房務人員誤以為我退房,所以把我的保養品都清理掉,但因為也不確定,所以請我先休息,等她10/21早上和房務人員確認後再給我一個回覆,也怕我太疲勞,這麼晚了先不用找警察來,於是我和她壓了9:00的時間。 【10/21飯店經理無法解決問題,只好由我請警察協助處理】 10/21 9:00經理打電話回覆說房務人員說浴室沒有任何的保養品,只有房間有一袋衣服(昨天有拿回來給我),然後說可能我的保養品比較小(上面有寫出來,ml其實也不算小),可能就以為是拋棄式等等的話語,然後又一直提到因為我當初訂房是兩張單,所以系統那邊就會先幫我退房在登記入住等等的內容。 她請我給她我遺失的東西,她要評估東西的價值,再看要怎麼處理等等。 但因為真的是一直拖又沒有人員會主動告訴我現在處理到哪裡,什麼時候可以給我一個結論,於是在大概9:30我就直接報警,跟飯店要求調監控,因為監控主要是拍走廊,所以只看到人員進出,有整理房間,並且整理了一袋垃圾出來,但監控沒有辦法拍到垃圾袋的內容。 於此同時,我也請飯店請當天清掃的房務人員過來,她說她進到浴室的時候,浴室什麼東西都沒有,我問她說,那我有用牙刷嗎?她有馬上回我說,有啊,妳有用我們的牙刷,但那個是飯店的,我後來又問那我還有用什麼備品?她有說她記不得,但她就是記得我的浴室沒有擺任何我的洗漱用品,後來不了了之,警察也先回去。 警察來這邊是個轉折,本來飯店經理在我報警之前,都還是說她們會去評估我遺失的產品的價值,然後看怎麼處理等等,後來警察回去之後,她有打電話來,說因為我也找了第三方來,而且監控也沒有拍到什麼東西,我也不能證明我真的有放保養品放在浴室,所以她們不能賠償我的東西,接著也一直強調房務那邊的資訊就是要退房清掃,所以也沒有問題,然後一直提可能是因為我分兩張單,所以可能是系統出現了狀況,導致我遇到這個情況。 後來酒店經理說因為昨天耽誤了我這麼多時間,所以免10/20晚上的房費,然後補償一個晚上的凱悅點數(其實比我的保養品價值低),問我有沒有其他要求,我說我其實只想要拿回我的東西,你們這麼大的飯店我相信有sop去處理客訴這件事,所以我遵照你們的規定,我也不會再提出什麼額外要求,也因為這件事,我整個週六早上的行程就廢了。 最後接近12點的時候我就到櫃檯退房,在飯店經理跟我說免一晚的房費下,櫃檯人員給我的單子還是顯示兩晚的房費,我說你確定嗎?是不是要再問一下。 【10/21退房後的遺留物電話告知】 在高鐵上接到了飯店的來電告知有一件西裝外套遺留在飯店,我請他幫我寄送,我願意到貨付款,這部分感謝櫃檯人員願意協助處理,而我也相信這個應該才是凱悅集團對於客人遺留物的處理方式。 【飯店內部溝通相關疑問】 到現在我也還沒有得到為什麼櫃檯的資訊和房務的資訊會不一樣? 1.櫃檯說沒有紀錄我有掉東西,但在我的要求下又從房務辦公室提出一袋我的衣物? 2.入住時就跟櫃檯說明會連住兩晚,辦理刷卡以及住宿確認單的時候,也是直接簽兩張入住單,並且信用卡直視凍結兩晚住宿房費,即使10/20要執行清掃,也只能是清理,不能是清空,看到房間還有這些東西,不用和客人確認? 3.飯店經理一直強調因為我用兩張訂單的關係導致系統顯示我會退房再入住,但我本人沒有辦理退房也沒有再辦理入住的情況之下,10/20號晚上我的房卡仍然可以使用,可以搭電梯也可以進房間,並且在超過退房時間,飯店也完全沒有人打電話跟我確認的狀況,這個流程沒有問題? 【品牌的信賴】 我其實也是凱悅的會員,八月去上海,九月去重慶曼谷,每次也是連續住好幾天,一直以來都相信這麼大的集團,應該不會發生這麼誇張的事情,但沒想到還是在新莊凱悅嘉軒遇到了。 我想我以後入住,會養成錄影的習慣,在這邊也是提醒所有住飯店的人,貴重的東西要記得鎖進行李箱,其他的物品,沒辦法隨身攜帶,要放在飯店的,最好就是自己入住時要錄影,因為東西不見,飯店的監控真的沒有辦法幫上什麼忙。 影片一是10/20晚上回飯店的狀況 影片二是後來飯店找回來給我的一袋衣物
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I stayed at the Hyatt Place Xinzhuang Taiwan for 6 nights (14 to 20 August 2023). The hotel is located in the Xinzhuang District, which is a convenient area for business travelers and tourists. It is close to the MRT station, bus station, and u-bike station, so it is easy to get around the city. The hotel is newly renovated and clean. The rooms are spacious and have a mini living room, which is great for travelers who want to feel like they have a little bit of extra space. The beds are comfortable and the bathrooms are well-appointed. The staff at the hotel are helpful and friendly. They are always willing to go the extra mile to make sure that you have a comfortable stay. The facilities at the hotel are clean and well maintained. The fitness center is small but well-equipped. The pool is a bit small, but it is still a nice place to relax. The only downside to the hotel is that the breakfast menu is repetitive. However, there are plenty of other restaurants nearby where you can get breakfast. Overall, I had a great stay at the Hyatt Place Xinzhuang Taiwan. It is a clean, comfortable, and convenient hotel that I would recommend to others.
Teddy Hendra Z

Teddy Hendra Z

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This hotel truly redefines comfort and convenience, especially for long-term stays and digital nomads. I love the modern, new furnishings and essential facilities like a laundry machine and a microwave. What sets it apart is the professional and helpful staff, cleanliness, fantastic breakfast buffet, and the futuristic robot delivery service - a novel way to have essentials conveniently delivered to your door. Manager Sam is truly exceptional and beyond helpful in every way. Front desk staff Nicholas and John, in particular, go out of their way to assist guests, adding a personal touch to the professional service, making me feel truly at home. Their kindness and dedication significantly enhanced my stay. Situated just a 10-minute walk from the MRT Airport line, it’s ideally placed for easy access to Taoyuan Airport and Taipei Station. A perfect blend of technology, comfort, and outstanding service!
Vega Nicolas

Vega Nicolas

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Trending Stays Worth the Hype in New Taipei

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【10/19辦理入住,向櫃檯說明會連續住兩晚】 透過官方app訂了10/19、10/20兩晚的住宿,10/19當天大約16:30左右辦理入住,因為當時訂房的時候是一晚一晚訂,所以登記入住時有特別跟櫃檯說我會連續住兩晚,也簽了兩張入住單,,信用卡直接凍結兩晚房費,並確認10/21下午才會退房。 【10/20外出返回飯店後,發現東西全部不見】 10/20大約8:30出門上班,回到飯店大約是接近22:30,進到房間後,發現房間被整理的乾乾淨淨,裡面的東西全部清空,包括我放在房間的衣服、文具以及浴室裡面的個人洗漱用品(lamer的洗面乳30ml、理膚寶水精華30ml以及lamer面霜15ml),一開始先用房間的電話打到櫃臺,但打了之後一直沒有人接,後來直接下去跟櫃檯人員講這件事情,櫃檯查了飯店系統顯示我的房間沒有任何的紀錄(包括如果退房裡面有東西的遺留物),也沒有顯示說我會在10/20才退房,照理不會將房間清空,他要跟房務部門的同事確定狀況,於是請我先回房間等,此時櫃檯人員也有和我一起回到房間確認被清掃的狀況。 過了一陣子,飯店調監控發現下午真的有人員到房間清掃,櫃檯人員也去聯繫了清掃人員,但因為說時間太晚無法聯繫到當天整理的房務人員,問我是不是可以10/21早上等房務員上班再處理。 因為裡面有一件衣服對我非常的重要,所以我強烈要求請他們當下要幫我找,後來櫃檯人員和房務主管先到房務辦公室找尋,在大概是23:40的時候有找到一袋衣服以及一件文具,送到我的房間後,浴室裡的洗漱用品還是沒有找到,只能再聯繫看看房務員,一直等到24:00,到這邊得到的回覆一直都是說沒辦法聯繫上,我後來跟櫃檯說如果沒辦法處理那我只能先報警,因為我的東西真的在飯店不見。 過沒多久酒店經理就打電話來(因為他這兩天請假,所以我和她的溝通都是透過電話,),交談過程中提到有可能是房務人員誤以為我退房,所以把我的保養品都清理掉,但因為也不確定,所以請我先休息,等她10/21早上和房務人員確認後再給我一個回覆,也怕我太疲勞,這麼晚了先不用找警察來,於是我和她壓了9:00的時間。 【10/21飯店經理無法解決問題,只好由我請警察協助處理】 10/21 9:00經理打電話回覆說房務人員說浴室沒有任何的保養品,只有房間有一袋衣服(昨天有拿回來給我),然後說可能我的保養品比較小(上面有寫出來,ml其實也不算小),可能就以為是拋棄式等等的話語,然後又一直提到因為我當初訂房是兩張單,所以系統那邊就會先幫我退房在登記入住等等的內容。 她請我給她我遺失的東西,她要評估東西的價值,再看要怎麼處理等等。 但因為真的是一直拖又沒有人員會主動告訴我現在處理到哪裡,什麼時候可以給我一個結論,於是在大概9:30我就直接報警,跟飯店要求調監控,因為監控主要是拍走廊,所以只看到人員進出,有整理房間,並且整理了一袋垃圾出來,但監控沒有辦法拍到垃圾袋的內容。 於此同時,我也請飯店請當天清掃的房務人員過來,她說她進到浴室的時候,浴室什麼東西都沒有,我問她說,那我有用牙刷嗎?她有馬上回我說,有啊,妳有用我們的牙刷,但那個是飯店的,我後來又問那我還有用什麼備品?她有說她記不得,但她就是記得我的浴室沒有擺任何我的洗漱用品,後來不了了之,警察也先回去。 警察來這邊是個轉折,本來飯店經理在我報警之前,都還是說她們會去評估我遺失的產品的價值,然後看怎麼處理等等,後來警察回去之後,她有打電話來,說因為我也找了第三方來,而且監控也沒有拍到什麼東西,我也不能證明我真的有放保養品放在浴室,所以她們不能賠償我的東西,接著也一直強調房務那邊的資訊就是要退房清掃,所以也沒有問題,然後一直提可能是因為我分兩張單,所以可能是系統出現了狀況,導致我遇到這個情況。 後來酒店經理說因為昨天耽誤了我這麼多時間,所以免10/20晚上的房費,然後補償一個晚上的凱悅點數(其實比我的保養品價值低),問我有沒有其他要求,我說我其實只想要拿回我的東西,你們這麼大的飯店我相信有sop去處理客訴這件事,所以我遵照你們的規定,我也不會再提出什麼額外要求,也因為這件事,我整個週六早上的行程就廢了。 最後接近12點的時候我就到櫃檯退房,在飯店經理跟我說免一晚的房費下,櫃檯人員給我的單子還是顯示兩晚的房費,我說你確定嗎?是不是要再問一下。 【10/21退房後的遺留物電話告知】 在高鐵上接到了飯店的來電告知有一件西裝外套遺留在飯店,我請他幫我寄送,我願意到貨付款,這部分感謝櫃檯人員願意協助處理,而我也相信這個應該才是凱悅集團對於客人遺留物的處理方式。 【飯店內部溝通相關疑問】 到現在我也還沒有得到為什麼櫃檯的資訊和房務的資訊會不一樣? 1.櫃檯說沒有紀錄我有掉東西,但在我的要求下又從房務辦公室提出一袋我的衣物? 2.入住時就跟櫃檯說明會連住兩晚,辦理刷卡以及住宿確認單的時候,也是直接簽兩張入住單,並且信用卡直視凍結兩晚住宿房費,即使10/20要執行清掃,也只能是清理,不能是清空,看到房間還有這些東西,不用和客人確認? 3.飯店經理一直強調因為我用兩張訂單的關係導致系統顯示我會退房再入住,但我本人沒有辦理退房也沒有再辦理入住的情況之下,10/20號晚上我的房卡仍然可以使用,可以搭電梯也可以進房間,並且在超過退房時間,飯店也完全沒有人打電話跟我確認的狀況,這個流程沒有問題? 【品牌的信賴】 我其實也是凱悅的會員,八月去上海,九月去重慶曼谷,每次也是連續住好幾天,一直以來都相信這麼大的集團,應該不會發生這麼誇張的事情,但沒想到還是在新莊凱悅嘉軒遇到了。 我想我以後入住,會養成錄影的習慣,在這邊也是提醒所有住飯店的人,貴重的東西要記得鎖進行李箱,其他的物品,沒辦法隨身攜帶,要放在飯店的,最好就是自己入住時要錄影,因為東西不見,飯店的監控真的沒有辦法幫上什麼忙。 影片一是10/20晚上回飯店的狀況 影片二是後來飯店找回來給我的一袋衣物
Debby Lin

Debby Lin

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