Suite Dreams Istanbul — Hotel in Beyoğlu

Following the excellent reviews on Tripadvisor, we had looked forward to our stay at Suite Dreams, and in several aspects we did:||The positives||Excellent location close to Taksim Square;||Spacious room;||Large comfortable bed;||Tasty breakfast delivered to your room;||Efficient WiFi;||Extremely friendly staff;||The room door was modern and high security;||Now for the not so good- ||The shower room is small with several unsightly air con pipes hanging over your head, one of which drained into the shower; the toilet pan is far too close to the shower; ||Despite a notice saying it was ‘sanitised for your protection’ the toilet seat was detached from the brackets and cracked from one side to the other;||The room safe is not attached to anything so could be lifted away;||The laminate flooring has various large gaps; ||The blind was poorly cut around the boiler letting light stream in early morning;||Now for the fundamental problem- from day one the shower performed extremely poorly- either extremes of hot and cold or water coming out only in a dribble. Being able to shower in a hot country is essential, and the hotel failed us in the regard- we complained on day 2 of 7 but there was no improvement. Most days we had to wash in cold water which often only dribbled out the shower head. ||This was extremely frustrating and disappointing and spoiled our stay at Suite Dreams Istanbul. We could tolerate the other negative points, but the water issue meant we would...

Terrible Experience – Avoid This Hotel I booked a room for 5 people through booking and received a confirmed booking. Upon arriving, the receptionist told us there were no rooms available, even though we had booked. He made no effort to help us, and it was obvious they had cancelled just to resell the room at a higher price after rates went up.

The person is very rude, showing zero concern. Completely unprofessional and careless. The location is also inconvenient, down a steep hill, so be ready to drag your luggage uphill.

I even read another review here describing the exact same thing happening to someone else — so clearly this is not a one-time mistake. I do not recommend this hotel to anyone. They play games with confirmed bookings, treat guests poorly, and only care about making more money. There are plenty of better, cheaper, and more professional hotels in the area — book one of those instead.

I really want to see what they will write below here to defend themselves. Definitely a place...

The Suite Dreams hotel is such a gem of a place. The staff are friendly and even though travelling alone, I was never alone. |Sercan makes you feel extremely welcome and cannot do enough for you to make your stay as comfortable and memorable as possible. ||From Airport transfers to Covid Tests can all arranged through the hotel at very reasonable costs. ||They have Covid procedures in place and sanitisers are available throughout the hotel. Door handles etc are constantly disinfected which puts your mind at rest during these unprecedented times. ||Situated in a quiet street, away from the hustle and bustle of Taksin Square (which is only a 5 minute walk) you’re never far from shops, restaurants or transport. ||I cannot recommend this place enough. It doesn’t matter if you’re looking for a one night stay or a long stay, Suite Dreams will bend over backwards to ensure you have a wonderful time...