Side Beach Club Hotel — Hotel in Manavgat

We had a 2 – night stay, check – in at September 13 and check – out at September 15. We checked in between 8 P.M and 9 P.M. and the receptionist on duty, simply forget about a smile, behaved like he was going to beat us up. We had chosen a land-view room over a seaview room, because it was cheaper. However, they placed me into a seaview room without asking. The receptionist told me that I had to change room next day, or I had to pay an additional 200 TL to remain in that room. What is the reason of changing rooms during an only 2 – night stay? I think they were trying to take whatever they could. I asked that angry receptionist what would I have to wait with my luggage in my hands from 12 PM to 2 PM until the new room becomes available, but he replied “no problem, your room will be available at 9 AM.” Next morning, we went to the reception and we learnt with no surprise that the information given to us previous night was a lie, there was not any available landview room at that time. Thankfully, the receptionist on duty was not the same guy and he was more sympathetic. He told me that I can stay in the same room without paying any difference. The room had no hot water, no shampoo, no soap, no slippers. It was the first time I have ever seen in a hotel that, they were saying in the printed instruction note that towels would be replaced once in 3 days, so we had to reuse them. Swimming pool is not big like shown in the photos, it is quite small. Seaview rooms had a safe and minibar but landview rooms did not. My friend was staying in a landview room, there were a safe there but they came over to the room and took the safe away. The only exception being the sympathetic receptionist about the involuntary room change issue, crew was generally very indifferent towards customers. Whatever problem you say, you get the answer “there is...

No one in there to meet us at 3am in the morning. No information on breakfast times or location. Room electric were dangerous. (103) Key fob for the electrics never work electrics kept flashing on and off every 30 seconds with no power. Only way to get powers not put the key in the key fob, all of this was with in the first 20 minutes. A room for two people only one towel. Full drive door falling off balcony door jammed reported it. Told someone's coming out to repair it never did. Man ended up using WD-40 on the second day to get the balcony door to open just. Bathroom the shower window sill and that's covered in mould toilet seat broken ants coming out from this hand basin. No hanging space hang towels or anything. Bathroom light was non-existent. |Room cleanliness awful the information said daily room cleaning service we were lucky we got it once every four to five days. And only them because we moaned. Set the rooms for soundproofed joke over you could hear everything from everywhere. |Hotel swimming pool if you could get a bed there and that's a big gift because of letting other people in and taking money for it so there's no room for us no health and safety Paul's skimmed and cleaned twice no debt warning no safety ring no jumping diving signs anything poor steps on the verge of falling out. Also pool was invaded by many many local kids not staying at the hotel. Breakfast in the morning so so the jams looked second-handers in the being poured for one table jams into another and then reserved again could be wrong but that's the way it looked and then some their combinations they said was not...

Deluxe room booked but not deluxe as arrived to find broken lamp in room, certain lights not working, bathroom was substandard with black mold, dirty shower tray, one very small bin for all rubbish including used toilet paper which we emptied ourselves as automatic house keeping wasn't carried out. The housekeeping staff where very nice and would happily when asked clean and change linen which seemed old and of poor quality. We asked for our room to be cleaned, change of towels etc twice in 10 days. The rooms, reception and the site in general are looking very tired and needs cleaning and updating. The pool area was acceptable, but again looks tired in areas. Breakfast was a typical turkish breakfast served to you and was sufficient. It would have been nice to have another choice of fruit rather than melon every day and be given the choice of boiled egg or omelette and not decided for you, plus the strange addition of french fries one day. The hotel area of the beach is well run by the one member of staff who works there every day. The location of the hotel is good for the beach, local shops and restaurants and a short walk along the seafront into the old town. It does seem that the hotel management are more interested in the restaurant for the public than in their hotel and guests. We asked for a coffee one evening before retiring to our room and was told no as only cold drinks are served after dark. If the hotel could be cleaned, general maintenance carried out and updated this would be a great little hotel. A hotel guest we spoke too agreed with...