Hotel Cappadocia Palace — Hotel in Urgup

We enjoyed our stay here. Our room was comfortable in spite of lacking AC. There was a fan which was adequate. The room was large, clean, and lovely. We were not in an actually cave room, but it was made to look like a cave room. The bathroom was large and very modern, wish we had time to use the large jacuzzi. We liked everything about the hotel, including the lavish breakfast buffet, but I have to say that the lady supervising the breakfast was not at all friendly, which made us feel uncomfortable. There were two young men running the hotel when we were there. The younger was friendly, but was unable to answer our questions, beyond just basic check in procedures. The older young man, became friendlier as time went on, spoke English very well, and was very handsome. We really enjoyed talking with him. All in all, this is a very nice property, they just need to work more on guest services, and making guests feel more welcome. I would recommend staying here although there are hotels that are more homey in the area. The location is great! There is even a nightclub nearby, although we were too tired to...

I can not recommend this place enough! Myself and two friends arrived very early in the morning and the host was so friendly and helpful. He even helped us find the best day tour that fit our budget. The staff are so lovely and kind and go above and beyond to make you feel comfortable and welcome! A special Thank you to Duran for being so helpful and for spoiling us throughout. I am so blown away by the wonderful hospitality and will definitely be back again! The rooms were also very clean and quiet, exactly what we needed after a busy day of exploring. The traditional Turkish breakfast was also delicious. This is the perfect place for everyone, friends, family or solo and for every budget! Overall we had a incredible stay and are very sad...

The manager/owner was a really great person. I was staying there with a friend as part of a package we booked with a local travel company, on day of checkout the transfer bus left us as we were little late from our excursion. The manager/owner who was an elderly gentleman helped us get to the bus station then even ran behind and stopped the bus for us. When i had asked him how much he would charge us for dropping us at the station then gentleman kindly wrote on my translator app “Money is not everything, we are hospitable”. Could not thank him enough as we had to board in hurry so Im leaving this review here, if I ever go to Cappadocia will...