Premier Hotel Lybid — Hotel in Kyiv

Upon checking into this hotel, I found that my room had only one water bottle while my friend, who was also traveling alone, had two water bottles in his room. Upon notifying reception, the receptionist was reluctant to give me a second bottle. I further asked for two extra pillows, but was only brought one. The initial shortcomings were representative of the entire stay at the Premier Hotel Lybid, one that may have lived up to its name during the regime of the Soviet Union but to today’s standards is entirely unacceptable. Poor insulation of the walls allows a guest to hear all sounds from the street, and the hallways. Forgot about sleeping in, the curtains are too thin to block the sunlight, a standard far too common in Ukraine but not among European-owned hotels. The bed is uncomfortable, the sheets starchy, and the pillows incredibly cheap and low quality. Furthermore, hotel service is rude and generally unhelpful. The only acceptable attribute of this hotel is the lobby, which is elegant to Soviet standards, and the elevators, which light up and make a cool beeping noise when you press the button. The location is decent, but right above a busy road which you will be certain to hear from your outdated and poorly decorated room. I would not advise any visitor to Kyiv to stay in this hotel even for one night, despite the low prices that Premier Hotel...

Enough English speaking workers to my surprise, your booking might have minuscule notice about city tax due when checking in, , with jet lag only more confusing. It’s only about 211 hryvnia not dollars don’t worry until you find out they only switch bed sheets every 3 days. I did manage to exchange a towel. The refrigerator didn’t work but mostly I ate food from local grocery store has outstanding deli with great variety. I don’t drink much but there’s mini store across front entrance that sells some alcohol. Overall Kiev is not great tourist city anyway. But there’s plenty of clubs and women around. I’m short and my knees don’t fit under desk. I don’t know if other hotels have satellite tv with English channels. The guards are very helpful and mind their own business. It seems many places to eat within one mile. But the cheese blintzes at amarket near Peremohy Square is best deal in town. Just don’t mind the only Ukrainian speaking grocery clerk and security guard that freak out because you didn’t weigh your orange to get the price? I picked up a good orange on table with other rotting oranges, but clerk ran back to deli to get...

The check in process was fantastic. ||||We were met with a smile and nothing seemed to be much trouble.||||The restaurant although nice was disorganised resulting in the main coming out before the starters and given to the wrong people without explanation.||||When we tried to pay for breakfast in the morning the staff spoke amongst themselves made several phonecalls only to inform me after 5 minutes that I hadn't paid. ||||This was something I tried to tell them many times but this was met with silence.||||The barstaff were rude to the point of causing offence.||||One barman started slamming my friends change down on the bar he asked for it.||||He was aggressive saying "You English never tip" ||||Shocking behaviour after numerous offers from us to buy him a drink. A tip is given in reflection of good service and should not be taken for granted. ||||My room was as expected for the money I paid. It was clean and tidy although a little dated.||||Overall I would not book to stay again due to the poor customer service received apart from the girl who...