Premier Inn Bodmin — Hotel in Great Britain

A Quirky Tale of Our Bodmin Adventure: Premier Inn Edition

Once upon a time, in the quaint town of Bodmin, Cornwall, our family embarked on what we hoped would be a delightful two-day sojourn at the Premier Inn. Ah, Premier Inn, a name that once conjured images of comfort and reliability, now seems to be on a quest to redefine minimalism in hospitality. Our tale is one of mildew, culinary misadventures, and the ever-elusive soap saga.

The Grand Arrival

Our chariot pulled up to a building that could best be described as an avant-garde homage to the Industrial Revolution, cloaked in a chic layer of grime. It was a sight to behold, setting the tone for our stay. Venturing inside, we were allocated our quarters - Room 21. Spacious, yes, but with a quaint corner dedicated to cultivating a unique species of mould. A touch of nature indoors, if you will. We decided to embrace this rustic charm, opting not to request a change of scenery for our brief stay.

The Quest for Cleanliness

The gentlemen's facilities near reception embarked us on a mythical quest reminiscent of the search for the Holy Grail, but instead of eternal life, we sought soap. Alas, for nearly two days, this quest was in vain. It was only upon mentioning this to the reception that the elusive soap finally made its appearance. A modern-day miracle!

Culinary Conundrums

Our dining experience in the restaurant was a throwback to the school canteens of yore. The chips and onion rings seemed to have been teleported straight from a 1980s school dinner - a nostalgic, if not slightly terrifying, journey back in time. In comparison, Butlins could easily be mistaken for a gastronomic paradise worthy of Michelin stars.

The Great Outdoors (Indoors)

Each time we ventured in or out of the hotel, we were greeted by a welcoming committee of chain-smoking philosophers, pondering the mysteries of life in their slippers. A truly immersive experience that blurred the lines between the indoors and the great outdoors.

The Staff: Beacons of Hope

In a sea of despair, the staff were lighthouses, guiding weary travelers with their unwavering kindness. Alas, like stars in the night sky, their numbers have dwindled, leaving us to navigate the murky waters of service on our own.

Breakfast: A Spartan Affair

Gone are the days of the bountiful buffet. In its place, a breakfast that could best be described as a minimalist's dream. A plate so sparse, it could double as a modern art exhibit. The bacon, a study in the art of perspiration, and the sausages, a tribute to the color beige. A culinary adventure that left us longing for the days of yore.

The Verdict

As the sun set on our Bodmin escapade, we bid adieu to the Premier Inn, a place that has taught us the true meaning of "you get what you pay for." Our journey was filled with laughter, a touch of despair, and a newfound appreciation for soap. While we may not return, we'll always have the memories of our quirky adventure...

I’m not really sure what to say here, but we arrived to stay on a standard visit which we do at least once a month. We’ve noticed the standard of the hotel has been getting worse over the years.

The factory for the company you work for is Next Door so we regularly have lots of staff staying there .

On this occasion, the room that myself and my partner are in stank terribly of cannabis . It was so strong we couldn’t stay in there for more than a minute so went back down to reception and informed the reception stuff. She then went to check the room and agreed and actually told us it made her feel dizzy being in there.

There were unfortunately no other rooms to swap sent to, so we had to go to another hotel down the road which cost us a fair chunk more money .

Before we did this, we were told we would get a full refund .

The next morning we went to pick our colleagues up from the hotel. They all did stay there and didn’t have any problems. Only to be informed that they were unable to give us a refund and we had to call a customer line to get it.

I was on hold for 45 minutes trying to get this and even this process doesn’t sound that straightforward. What’s more frustrating is the the number that we have to call is charged and I actually spent £12 in extra fees on my mobile bill calling it.

Why on earth could the staff not just give us a refund the next morning?

I don’t think we’ll be staying there as a company again. This is the equivalent to 40 nights worth of rooms a year.

Why make the process so difficult? It looks as though Premier Inn has now been overtaken by travel Lodge which I never thought would happen.

We still haven’t got a refund so may update this review at...

It is ironic that I should write this review at a time when "The Times" newspaper asks if we are falling out of love with Premier Inn. I have seen a gradual decline in standards over the last couple of years. First impression of this place which is out of town on a trading park was that it was a dismal sight which could do with a lick of paint. Inside was no better, it is very tired and only the receptionist made it welcoming. The walk down the corridor to my room did little to cheer me, again a lick of paint ...probably a day's job would make all the difference. The carpets were in dire need of an introduction to a carpet shampoo, again a day's job.|My room was just as dismal and there was rubbish on the floor, the security lock did not turn and laminate was peeling off the desk which could have been quite dangerous if you snagged yourself.|I had a small meal in the restaurant which had to be sent back because it was cold.|I had booked this hotel based on an offer of a free breakfast but to add insult to injury the kitchen staff hadn't turned into work and there was no breakfast before my taxi arrived for the trip to the station.|Now I am a pragmatic chap not usually given to complaining but I did point out these issues to Customer service and trusted that my missed breakfast would be attached to a future booking that I had. I received what I consider a most patronising response and a flat refusal to honour the obligation of their offer. In short they made a bad situation worse with the upshot being that I have booked a further 8 nights with another chain at a loss to Premier Inn of approximately £650|Yes, I for one have fallen out of love with...