Premier Inn Gillingham Business Park hotel — Hotel in Great Britain

The hotel is situated in an easy to reach location within the Medway towns, giving you access to all of the local towns, train stations etc. via a short car/ bus ride.

The room was reasonably sized and was decorated in a modern style, but unfortunately we found our room to have hairs etc left behind from the previous occupants, so I’m not convinced that they’re being cleaned properly. Our room was located on the opposite side of the hotel entrance, so unfortunately there was a lot of noise from the traffic on the main road. This is to be expected given the hotel’s proximity to the road, but still something to bear in mind if you’re a light sleeper. In terms of noise from other guests and things though, there wasn’t any to note. One important thing to note was that the room and the hotel in general isn’t air conditioned, nor is there a way of controlling the cooling of the room, only the heating, which even when turned off left the room at 24C regardless to if it was raining outside etc. I can’t imagine what it would be like staying here in the height of summer, so that may be something to bear in mind if you suffer from the heat.

We decided to add breakfast on to our stay, which takes place in the adjoining building. This was decent enough and seemed to have a lot of options to suit everyone’s needs, including vegetarian “meat” options that could be cooked on demand. Bear in mind that this breakfast is also available to the general public too, so you may want to give it a miss on the weekend days, or show up super early to avoid the masses.

The hotel staff, particularly “AJ”, really carry this hotel. They’re all very friendly and can’t do enough for you. Some of the maintenance ladies (sorry, I didn’t get your names) were very helpful and got me a fan for the room when the heat was unbearable and that helped significantly. AJ greeted us warmly when we arrived around midnight on our first night here and gave us a nice room and told us everything we had to know about our stay, and was just a general pleasure to deal with (exactly the sort of person you need to speak to when you’ve been travelling for 10 hours and are tired). If the manager’s reading this - you’re not paying him enough, he’s great. Sadly the breakfast staff in the adjoining building could be a bit friendlier. It all seemed a bit chaotic in there if I’m honest and the staff all felt a bit standoffish, which was a bit of an odd contrast when compared with how nice all of the hotel staff were.

Overall a decent experience and one of the better priced hotels in the area, so I’d likely...

Me and my partner have been staying at this hotel for 2 month's now and have come across some not so good issues throughout our stay at this hotel as soon as we have reported them on all 3 occasions 1st problem was resolved in a matter of minutes by staff member Andy who is a very polite gentleman and greets guests with a smile 24 7 top man. ||||We had a few issues with some stuff in our room and when the issue couldn't be resolved wonderful smiling receptionist Tatiana is always on hand and goes out of her way everytime to help resolve the issue to the best of her knowledge and ability well done Tatiana top lady. ||||When you need a hand at night or if you have any issues throughout the night you have always got the wonderful well spoken gentlemen himself A.J is always at hand to help you with any issues you may have throughout the night well done A.J top man thankyou for doing a grand job and keeping your guests safe why they capture their Z Z Z Z Z Zs.||||Me and my partner are night workers so when it comes to having house keeping and room clean this can be a challenging time for us as we can only get the house keeper in our room at the weekend due to being night workers and everytime we need our room cleaned house keeper/receptionist Lou is on top form and is a pleasure to have as a staff member at priemer inn hotels and sets a fantastic example to the priemer inn hotels and hotel industry 10/10 for staff member Lou lovely lady we love you Lou.|||| And lastly not forgetting the biggest Most important lady of all the one and only person who makes this hotel a pleasure for the guests to come to every time and it's not the easiest job being a manager in any industry it can certainly be a challenging time but not for this lady who makes being a manager look easy and gets her job done and keeps her staff and guests happy and gets through her working day with flying colours and nothing ever seems too much trouble for her when you stay at this priemer inn hotel and no one is as amazing as they are and greet the customers like they do on your check ins and bid you your farewells on your departures from the hotel the one and only biggest most important member of staff the wonderful lady/manager herself Shelley who knows how to make a hotel a pleasure to come to and makes you feel at home well done Shelley 10/10 for you you are the best manager ever well done and thankyou...

Firstly the car park was empty I wanted to treat my lady to a nice meal upon arrival at the restaurant we were treated by a girl and she said have you booked a table I said why would I book a table the place was almost empty any way we did get a table the waitress arrive about 10 minutes later I order a coke and half a lager which eventually arrived 20 minutes later whilst waiting I noticed the the filthy carpet I don't what colour it was as couldnt 'make it out also the cutlery was filthy which I commented about my lady ordered the scampy mushy peas chips which had black areas in ,IE blighty to say the least the plate was cold it was gross I ordered the mixed grill steak medium rare was on the turn chicken breast 1.5 inches long x 1inch wide x 1/2 inch thick 2saugages that were burnt and 2eggs that were frazzled on the edges and snotty in the middle uneatable a pork chop that was half fat I spent £33.03 which is normally reasonable the decor ,table and chairs were discusting dusty a dirty it was putridity spoilt our day and last night I was sick as a pig that down the steak being on the turn I was running a high temperature and I still don't feel very well you need to get your act together I've eaten better in...