Crooks!!! Not exaggerating, they robbed me of my belongings! Long story, but am happy to elaborate if it helps keep customers away! Stayed for 5 nights at $180 a night. Fine. Happy to pay! Dirty rooms, no towels to replace the ones I used. They said "we have to bring our dirty towels to the main office to get (clean) towels." Wth??? Okay, the main office is a mile away.. There is a jacuzzi. The water to fill the jacuzzi is the color of dehydration urine, and I lie to you not- it smells the same.... The beds are old and probably used by the prospectors during the gold rush. {Go ahead Paul, you can use that in your ads) My bag was stolen by some other renters.i told them I would break their legs if I didn't get my belongings back and they fessed up and told me that the owners of the establishment had taken their bags along with mine because they had been squatting. I went to the owner "Paul" who admitted to having their bags along with mine I paid him $350!!!!!!! For the squatters stay. The stay I had nothing to do with!!!!!! I don't even know these unfortunate people!!!!! After a walk to decide what to do with the situation, I returned to the office and was greeted by a nice old lady. The nice old lady lied to my face about having my bag and her knowledge about her husband's illegal proposition to keep my belongings hostage.
Longer story shorter, They still have my belongings due to my trips unfortunate and unexpected ending. (Emergency flight home). Please stay away from this cartoon of a haunted...
Read moreHonestly I was worried by the outside of the building and how it looked but that changed the moment I stepped foot in the suite. The floors are heated. Bath doubles as a hot tub. Bed is nice and all the things you can need is in the suite. My only note is maybe have a mat for the doors because of winter and or rain and dirt saves the cleaner a lot on mopping and keeps the wood floors nicer. The owners are super nice and accommodating they were able to get me in early which isn't the norm I just had nowhere to go until check in so I appreciated being able to store my things. Don't expect this if you come because they might not have that luxury during your visit. And they were also personable and got me this paper with a ton of restaurants to try out and they were actually good eats. Honestly if the outside of the building got renovated and you threw in some mats you guys would probably be the place I'd immediately recommend to anyone staying in fairbanks. Pikes just happens to be a little nicer but this place is still the better...
Read moreFirst, this is not part of the Extended Stay America chain, but one of three mom and pop hotels run by the same mom and pop, The address given on Birch is for the office, which is a crowded kitchen in the Abbey Inn and next door to the 7 Gables Inn, but the Fairbanks Extended Stay is a few blocks away, which is rather confusing. The phrase "individually decorated" on the website means that the furnishings are old and were bought second hand. That said, our room was reasonably clean, though one of the bath towels was horribly stained. The refrigerator was scratch-and-dent but clean, functional, and full sized. Cooking utensils were minimal and non-matching. The bed was comfortable, the internet was free, and the TV Roku system worked well. The complimentary breakfast buffet back at The Abbey was tasty and offered a variety of choices, and the woman who manages the place was friendly. We had booked a single night based on the low price and location near the airport, and for our purposes, it was fine. What did you expect...
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