We were very pleased with the ease of effort it took to set up our private appointment and it was even more convenient when we found out that we could shop on a Sunday, when we had time available, as well. One disappointment with that was that people did just walk in while we were still shopping for our mattress & bed, so it wasn’t exactly “private”. Our salesperson, Jordyn, was extremely knowledgeable in all details of the mattresses, beds and accessories that we were interested in and she took ample time with us as we decided what we wanted. The purchase was hassle free and pickup was easy. All salespeople were helpful in answering our questions during the shopping, purchasing and set up process. We would highly recommend BoxDrop to any of our friends and family for a good shopping experience. To top it off, we are getting better sleep and we really love...
Read moreWhen it comes to customer service and knowledge about the product you sell, most places nowadays just give you good enough to mediocre service however this place makes you feel right at home.
The owners are an amazing family that treat you just as If you were one of their own. They listen to your story and accommodate you to your specific needs. They help you throughout the whole process till you're actually happy with the decision you make.
The product's quality is on par with the top rated retail you could find. I myself think this was one of the best decisions I've ever made. Service was fast and I felt very well taken care of since the moment I arrived till the moment I left. I will be doing business with them once again for sure. Thanks for taking care of us, we really...
Read moreWe had a great experience at BoxDrop. We were greeted as we walked in the store. There was a no pressure sales environment so we were able to find the right chairs we wanted without being pressured. The prices were up front and final so we knew exactly what we were paying for. Plus the furniture comes with the manufacturer warranty. We probably spent about 45 minutes from walking in to leaving and I would say 40 of those minutes was deciding what chair to go with. The two we selected were boxed up and wrapped in 5 minutes. Would highly recommend BoxDrop to anyone in the market for a mattress or furniture. We will certainly be back. Thank you again for the friendly service. We...
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