OYO Hotel Douglas GA US-441 — Hotel in Douglas

If I could give zero stars, I would. This establishment is a health hazard and should be under immediate review by the health department.

I booked a room for my father as he was passing through town for one night. Unfortunately, that decision led to an appalling experience. From the moment he arrived, it was clear something was wrong. While attempting to check in, another guest was actively trying to get a refund due to the uninhabitable state of their room. This should have been the first red flag.

When my father finally made it to his room, he brought in his dinner from McDonald’s. After microwaving his burger and placing it on the table, he stepped away briefly to use the restroom. Upon returning, he discovered roaches actively eating his food. Yes, roaches on his dinner.

At that point, he understandably left immediately and had to spend hundreds of dollars at a different hotel just to secure a safe, sanitary place to stay for the night.

If that wasn’t concerning enough, he also witnessed an employee removing an exterior air vent to gain access to a guest room where someone had been locked out. This raises serious security, privacy, and safety concerns.

Do not expect a refund. Their so-called “customer service” consists of giving you the runaround with non-working phone numbers and empty promises.

And to the OYO representative who frequently responds to these reviews: Instead of posting generic apologies, perhaps you should focus on refunding customers and addressing the severe health, safety, and cleanliness issues at this property. I challenge you to stay one night in this cesspool.

Avoid this place at all costs. Your health, safety, and sanity are worth far more than whatever “deal”...

STAY AWAY STAY AWAY STAY AWAY from this place. The building is completely runned down, building looks in unsafe conditions. This place should be demoslished by code enforcement. Checked in and this place was a total mess. Had to leave right away and find a room in the holiday inn in town. Toilet was dirty and sprinkled with $hit from previous visitor. There was mold in the shower. The shower was completely dirty. Towels were dirty. Bed sheets and pillow cases smelled bad and hadn’t been replaced from previous guests. The carpet in the rrom looked filthy dirty and full of old stuck bubble gum. TERRIBLE TERRIBLE TERRIBLE place to stay. I ended up loosing the $70 that I paid to online for the booking amd went to the other hotel. All these reviews stating that the rroms are freshly done amd that they are new and clean, must be reviews that they write themselves or have friends or family write for them because the whole place is a total $hit hole. I wish I would have read the reviews before I booked the room. I’ve been through out the whole united states and stayed in many many hotels and motels on trips and by far this is the worst hotel ever. Everyhing people write on the bad reviews is true. None of it is false. My little daughter who is only 5 years old started crying as soon as we walked into the room saying that it was dirty and that the hotel looked haunted and it was scary. Even a 5 year old noticed how dirty the place is. STAY AWAY STAY AWAY STAY AWAY STAY AWAY TERRIBLE TERRIBLE TERRIBLE TERRIBLE and they won’t give you...

Updated review: To add insult to bring scammed out my money, the owner responded to my original review telling me to reach out via email, which I did and MULTIPLE TIMES only to be ignored each time. So, the response is only so the hotel can appear to be doing the right thing, returning my $75 dollars for a hotel that I did not stay at. I guess businesses doing the “right” thing being fair and honest is not a thing. Congratulations Oyo hotel, if you were aiming to be known as a sketchy, dirty, overpriced hotel that allows patrons to book a room online even though YOU KNEW the hotel was booked over capacity and don’t return their money, you have met those requirements. I will be emailing, calling, writing every elected official in Coffee County until this establishment is SHUT DOWN. You can’t do people like this and continue to get away with it. Shame on you. Hope it was worth the $75 you got from and probably countless others.

Total scam! I booked a room and when I got to the hotel they told me that there were no rooms available. I had to drive an hour plus south and get another room. Then I was refused a refund because I was a no show. Sucks they do business like that. It looks like a crack house outside with all the sketchy people hanging out on...