Dream Furniture Outlet — Hotel in Fairfield

This place and the workers are awesome! I read the reviews, there was only a couple that were negative and I have my assumptions as to why.

My family and I contacted them from a FB thread for the Christmas sale.

We visited the store last week, we were asked if we needed any help and when we said “we were just browsing” we were told just to let them know if we needed any help.

We were not followed around by anyone which is a positive experience.

Any time we had a question the young lady would answer or show us something that we was looking for.

Although we left the store with photos and without purchasing anything that day we was not harassed. We had to measure in our new home to ensure what we wanted would fit.

Fast forward to yesterday New Years Eve at 2:00 pm I contacted the store to ask what time they were closing. I was told they were closing early and I asked the young man if he would stay open for me since I was an hour away.

He said sure and said he would call me to see where I was if I wasn’t there by the time they thought they needed to start locking up.

I made it in time and made my purchase of dining table and chairs and a carpet.

Smooth process and they loaded my trailer and away I went.

Overall experience was a 10/10 with 10 being highly recommended.

Thank you and we will be doing business...

I visited the store for the first time today. The furniture is high quality name brands with mostly moderate prices. I like that most of the furniture is in stock. Amy was amazing, answered all my questions and handled the sale. I’m waiting for my furniture to be delivered. Delivery is through a contractor who has been very professional so far. Delivery is separate and not included in sales contract. Contractor will email invoice, and I will pay when furniture is delivered.

Update: 1-24-2022 It was easy to schedule delivery with contractor. He was very professional and setup my furniture with ease. There were a few scratches on my dining tabletop. I purchased the floor sample so not sure if the scratches were already there are occurred during loading the delivery truck. The scratches are not that noticeable.

I will be returning for...

I just bought a dinette table from them tuesday 2/22/22 ! The delivery guy was setting up my table! OMG he literally didn't know what he was DOING even tho the instructions was right in his face ! In the process he cause some minor damage to the table! I call management the young guy who runs the place! At first it was kinda hard convincing him that I was dissatisfied! But he eventually swap out my table for one on the show room floor! I appreciated that soooo much ! Very nice ppl and good...