KFC — Restaurant in Fairfield

Great food love the grilled healthier chicken..in drivethru service fast..

On last Wednesday my friend and I had problems with the employee at the drive thru my first time and she stated she's always having problems with the young lady .I noticed she was very disrespectful on my visit..There was a misunderstanding about the order we received something other than what we ordered..she snapped! You can't changed orders at the window... understandable...but they gave us the wrong thing! Still NO! We let it go and accepted WHAT THEY BASICALLY FORCED ON US! (NOT WHAT WE ORDERED)

OK..This Wednesday same time as last week..we ordered 3 pot pies. We get our food..thank God we checked it! Three some kinda bowls. I let the young lady know it's the wrong order..omg. Smh here we go again😏 NO REFUNDS! NO CHANGES AT THE WINDOW.....I told her I know that but she has given me the wrong order . I ordered pot pies (3) not bowls..she got a lil sassy AGAIN! The mgr had to come to the window..solved the problem 😊. They had to cook them we had to wait 20 minutes..but thankful to the mgr! But the customer service these two days...

First impression is a lasting impression! As soon as i walked in it smelled like old mop water & raw chicken. I should’ve just walked out but I’ve been on the road all day wanted to grab a quick bite. Ordered 6 honey bbq wings I wish I knew they were the spicy wings drowned in bbq sauce! Just not good! I ordered wedges instead of fries they were old & dry . Regular Pepsi taste like Pepsi zero yuck!! I told the lady she ask me if I got the right Pepsi? Mam I can read! I told her don’t worry about it I got Mountain Dew. I’m sure they didn’t check it nor change it! Never again! I’ll drive all the way to Bessemer or any other location than this one! Midfield food is gross...

Don't ever ever ever go to this KFC on AARONAV DRIVE FAIRFIELD ALABAMA. I went there one night close to closing I guess. But let me tell you I wouldn't even go back to get my refund because the way the so called manager or supervisor behaved.. wow!! She was cursing like nobodies business the girl in the drive thru didn't try to close the window to keep me from hearing it. It was unreal!! Then on top of that I ordered 3 original thighs. When I got home it was the biggest burnt hard fried chicken breast leg and thigh!! What the what!! But after all I heard and seen there was no way I was going to go back for them to spit in my food...I don't think so. DONT GO...