I had an outstanding experience at Express Oil Change in Fairfield thanks to Antonio and the entire crew! From the moment I pulled in, I was impressed by their professionalism, the spotless facility, and how quickly they got to work. Itās rare to find a shop thatās not only efficient but also genuinely respectful and welcoming.
Antonio was especially exceptionalāhe took the time to walk me through every recommended service for my car, patiently answering all my questions without rushing or talking down to me. His transparency and kindness made me feel confident in my decisions and truly valued as a customer.
Ladies, if youāve ever felt intimidated or brushed off at an auto shop, this is the place to go. Antonio and the team wonāt try to bamboozle you or make you feel inferior. Theyāll treat you with respect, explain everything clearly, and make sure you leave feeling empowered and taken care of. Iāll absolutely be backāand Iāll be telling all my girlfriends to...
Ā Ā Ā Read moreOn Saturday, December 16, 2023 my car was towed to Express Oil in Fairfield. The technician called on December 18, 2023 and stated that I needed a tune up. Approximately two days later. I had to take my car back to Express Oil in Fairfield because my vehicle was still not operating properly. The technician checked out the car and told me to take it to the dealer so the codes could be off. I took the car to the dealer but had to make an appointment for January 3, 2024. I ended up taking my car to Express Oil in Bessemer and found out that my car needed ignition coils. I would like a refund because my car was not diagnosed properly at Express Oil in Fairfield. This misdiagnosis caused me to have to payout additional money especially since I had Carshield which would have paid for the...
Ā Ā Ā Read moreI got an oil change and someone skipped my car so when it was time the manager was about to let them go I said no I was here 20 minutes before them so when the guy that did my oil change told me to pull up the Manger on duty was mean and rude and said you know now Iām gonna do that other car in front of you because thats how I do them.And had a realmean attitude and raised his voice I want be back I started not to go to that one but to think it was the Manager.And another car right behind me had a problem with him the Manager not even 5 minutes later want be back.I did what you said in the contact nobody called me back definitely not going back to Fairfield but thanks for all the...
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