Shockingly bad! Staff screamed and cursed at us, also evidence of bed bugs. Spare yourself craziness and trouble and DON'T STAY HERE. Insanely unprofessional.
My husband grew up in Haskell and we took a sentimental trip back over the Christmas holiday. He was excited to stay at this staple inn. It's a bit low-grade so I wanted to check our room for cleanliness, especially bedbugs. (I used to travel half the year for work and this is an important policy to always look ahead of time. Bed bugs are an expensive problem to solve if you bring them home.) After chitchatting about old times and who currently owns the motel, the lady at the window was nice enough to let us look. It took a few minutes because I did find dried blood spots on the under sheets and had to look further for bugs, and was faced with a delima deciding with my husband what we should do. (As we weren't finding live bugs, but evidence there HAD been bugs at some point, and we didn't know what other hotels were an option in town, plus he had really wanted to stay there.) We decided to "stay friends"; thank them for letting us look, and say we might be back. We never got a chance. Within a few minutes someone called the room, a young male lackey was sent to knock on the door. As we walked through the parking lot back to the lady at the window she started yelling at us like a banshee saying we had to pay now (for the 5 minutes looking at the room) because (somehow) she "knew" we weren't going to take the room. It was so weird! (And not true.) My husband remained calm and collected, but she couldn't seem to calm down or regain any semblance of customer service. The young male lackey returned, walking up behind my husband, threatening-like in a hoodie. My husband turned to him to explain the scenario. The lackey then used an F-bomb. It was the most gangster-style, terrible service I've ever experienced. Especially considering the lady gave us permission to look, we honestly had NOT decided yet (even with evidence of bed bugs) and all of this transpired within 5 minutes. Needless to say we did not stay - we couldn't after their behavior. They made the decision for us. We ultimately felt grateful we were spared further trouble by seeing how insanely this place is run right at...
Read moreMinor issues which were irritating: Wifi was unreliable (went off 3 times while I was there). Owners apparently don't drink coffee so they don't bother providing it in the tiny lobby (although they say they have coffee). Clean room. The TV was a flat screen. The room door did not lock but they fixed that. Breakfast was dry cereal and milk, juice (you have to know to look for the fridge). Breakfast opens at 6:30am. Overall good value for the money, an inexpensive place even if basic. The covered parking is nice (there are...
Read moreNASTY. Food, drink, bodily fluids, chewing tobacco spit all over the beds, heater died at 3 am & it was freezing that night. We were given a refund, but all ended up sick to our stomachs & with upper respiratory infections. We didn't see any if this until we woke up because we had checked in at 230 & crawled straight into bed with our two small children. Oh, the continental breakfast was three dry cereals in a dispenser in the filthy, tiny office that is in disrepair....
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