Pineapple Park Hostel - Kona — Hotel in Hawaii

Staying at Pineapple Park Hostel in Kona, Hawaii, was an unforgettable experience, thanks to the extraordinary hospitality of Annie and her team. From the moment I arrived, Annie made me feel like a cherished guest rather than just another traveler. Her warmth and genuine care for each guest set the tone for my entire stay.

The hostel itself is a hidden gem, nestled in a lush, tropical setting with breathtaking views. The rooms are clean, comfortable, and thoughtfully decorated, providing a cozy retreat after a day of exploring the island. The communal areas are vibrant and welcoming, fostering a sense of community among guests.

Annie's dedication to ensuring a memorable stay is evident in every detail. She is a wealth of knowledge about the local area, always ready with excellent recommendations for activities, dining, and sightseeing. Her passion for Hawaii and its culture shines through, making every interaction a learning experience.

One of the standout aspects of Pineapple Park Hostel is the variety of activities and tours that Annie organizes. Whether it's a guided snorkeling trip, a hike to a hidden waterfall, or a cultural tour, each adventure is meticulously planned and incredibly enjoyable. Annie's enthusiasm and personal touch make these excursions truly special.

Beyond the beautiful surroundings and fun activities, what truly sets Pineapple Park Hostel apart is the sense of family that Annie cultivates. She goes above and beyond to ensure everyone feels welcome and included, creating a home away from home. The connections I made with other guests and the memories we shared are priceless.

If you're looking for a place to stay in Kona that offers not only fantastic accommodations and a great location but also an exceptional host who genuinely cares about your experience, Pineapple Park Hostel is the place to be. Thank you, Annie, for making my stay so remarkable—I can't...

When we arrived for our 2 night private bedroom stay, there were 3 police cars in front of the hostel. The first feeling we had was that we had to get out immediately. Sadly, we didnt.

Because there were police cars in front, the check-in counter was busy... We got 3 post-its aggressively pushed into our hands. As we were in limbo for an hour after that happening, we finally found our room which did not have an outside window.

The following two days the stress did not subdue, as the staff kept us on our toes. As we hadnt been checked in well, the check-in staff violently screamed at us from a distance: "TONIGHT YOU HAVE TO PAY!!". Us, gobsmacked but definitely finding the humor in this all, confirmed that we would - and we ofcourse did. Apple pay did not work -please take a note of that while choosing for this hostel- so we rushed back in woth two other creditcards.

Going into the second day of our stay we happily did connect with the staff and the owner was really nice. Though, she firmly reminded us that we needed to check out, 45 minutes before checkout time. Luckily she just had a nice vacation in Dallas, making her the best encounter we've had at pineapple park. Though, the bitter aftertaste was left that because of heavy overpricing and smart location-marketing we definitely helped her pay for that vacation.

2 stars, because the showers and kitchen itself, along with the other guests visiting were amazing.

If you look at their response below, no responsibility or even apology is added. I think this definitely shows for lack of proper (MA) hospitality experience, where there is room to pay for it......

I arrived in the evening for my reservation and nobody was there to check me in. Phoned the number on the sign and the owner said she would be another half hour, so I waited in the common area. She wasn't there for over an hour. When she finally arrived, check in was fine. I got the single private room which was as stated on the website, but had a funny chemical smell. They had fan going in the room which helped, but very little ventilation in that little room.||The next day she exploded angrily when I had a friend hang out with me for a drink in the patio. Threatened to call the police if he wouldn't pay a dormitory fee, and threatened to kick me out as well. I had to negotiate to calm the crazy lady down. She clearly is overworked, understaffed, and not coping well. I can see why staff wouldn't stay since she loses her temper so badly and unpredictably.||This is one of the most affordable places to stay on the west side of the Big Island and nothing else was available at that time, so I stayed for the last night and just avoided talking to the owner. ||It's a nice hostel, although they maintain it it looks like no renovations/improvements in recent years. It is clean and a nice location. ||As per other reviewers, the owner is totally unpredictable- kind and congenial in one moment, angry and aggressive the next. ||FYI there are no kayak/snorkel rentals- she shut it down since COVID (but did not advertise it). Nobody including the owner was wearing masks on the property during the pandemic in the common areas etc (most if it is open air) if that is a...