Discovery Inn Hayward - Castro Valley — Hotel in Hayward

Stayed here for a night. Not the cleanest or most attractive looking place but we knew it would be fine since we had to wake up early to head to the airport.||||Upon arrival, the lady at the front desk was very helpful and was able to check us in a lot earlier than the normal check in time. Our room was cleaned and made up and we entered around noon. We were very appreciative of the customer service at this point.||||Around 11pm as I was ready to drift off, I reached for my second pillow and found a spider crawling on it. It was not a tiny dead spider, but a brown live spider. I called the front desk to let them know and the same lady was very shocked and apologetic and sent someone up (assuming her husband). The man came in, killed the spider on the bed itself, didn't offer any new sheets or pillow cases, and sprayed the room with bug spray and told us to turn on the AC to air out the room and we should be fine. He also said that there would probably only be one or two...huh?! not acceptable.||||We promptly called hotels.com to request a refund. After going back and forth with the front desk, the customer service rep said they could offer us a 40% discount. Since we had nowhere else to go in the middle of the night, we accepted it. ||||All in all, if the bug was on the floor or something, it would be a different story. The fact that it was crawling in my head space, the owner killed it on the bed and wiped it up without offering any new sheets (all other rooms were filled), tried to leave the towel that he killed the spider with in our room in case we saw another one with the dead bug still on the towel, and then brushing it off as if we should just live with it...not ok.||||Also, the toilet in our room ran every 10 minutes, super loud (room 221). There were stains on my bath towel and the sheets and pillow...

This Motel, after arriving again in a strange fashion by having to make a right into the neighbourhood, then left, left again and crossing the street, we saw that a simple u-turn is not allowed, making it so much easier. But from the west, you just drive in like that! :-)||||The couple that run the Motel are very friendly, Hindu people. ||We managed to drive almost straight from Visalia to Yosemite and had plenty daylight left to get to Hayward. ||So underway we booked an extra room and saw that they don't charge you more for same day bookings, so upon arrival we even got an upgrade to a king room! Kudos! Maybe the fact that we've been here before, made that decision, but it was very kind. ||We had a second floor room which was larger than last time and all worked well. Just the shower tap needed explaining by the owner, as we hadn't seen that system yet. There is a small ring on the bottom side of it, which needs to be pulled down for water. Then all goes as planned! The soap and shampoo are located in a dispenser, so no hustle with empty half oz bottles. :-)||||The desk has a stand with brochures and the trip to SF takes you 45 minutes. Parking in town is pricy, depending on where you go, but at the hotel, it is free and spacious enough. We had dinner at a China buffet without buffet, just past downtown Hayward. One of three in town. Laundry can be done across the street, 1 minute towards downtown. The Hayward Bridge by the way, has toll going West, like the other bridges. About 6 dollars tops. ||||All in all, a very recommendable...

This is not your average motel. The room i stayed in was a 2 bedded non smoking room in which i stayed for 6 nights. This room was extremely clean and the service was outstanding. The rooms have everything a tourist like me would want. It has wireless and wired internet, microwave, fridge, coffee pot, VCR's, DVD players and a nice big 27" tv. The front desk was very helpful and courteous in planning and routing our trips to San Francisco and other points of interest. They really do go out of their way. I have stayed at many places around the world with my family and the Discovery INN definitely hits the top 5, considering that i have paid about $2000 a night in Switzerland. When i come to the San Francisco Bay Area again, the Discovery INN will definitely receive my family's business. |The Discovery INN also has a very good location because it is in the center of the San...