Mission Inn & Suites Hayward — Hotel in Hayward

DO NOT GO HERE!! When I first arrived the employee was trying to make me wait for 2 hours TO GET IN MY ROOM. I booked the reservation through bookings.com and they couldn't find my reservation even though I had my confirmation number for my stay. Apparently it was my mistake for booking under my boyfriend's name and he wasn't with me during check in but the employee waited 30 mins to change the reservation to my name which was weird to me because my card was already on file for the stay. When I got in my room I asked for extra clean towels and was only provided with one big towel. The bath tub still had hair in it from the previous people. I had to put down an refundable $100 deposit plus the cost of my stay and NEVER received my refund. Also when trying to check out of the room NO ONE WAS IN...

This hotel serves well as a budget-friendly option, especially for friends traveling together or solo male travelers. It’s located conveniently within the city, making it easy to access restaurants, public transport, and key spots. For the price, the rooms are decent — nothing fancy, but clean enough for a short stay or quick pit stop.

However, I wouldn’t recommend it for families, especially those traveling with kids. The overall atmosphere and amenities are more suited for a casual, no-frills stay rather than a family-friendly experience. Think of it as a place to crash for the night rather than spend leisure time in.

If you’re looking for an affordable, centrally located base while exploring the city and don’t mind skipping the extra comforts, this hotel is a...

Garbage hotel. The employees were incredibly rude, their headboard of the bed almost fell ony daughters, I literally had to catch it. It took them three days to replace the broken fridge with a hella dirty one. Told me I kept the room dirty which I definitely didn't. I wanted them to wash the blankets (it was a long stay) and they never gave them back, just sheets. The cleaning woman td me to leave dirty towels outside the door, so I did, and the guy told me to be more careful with the towels. Said if we stained sheets they'd charge me (even though the sheets had stains when we arrived.) I thought it wise to take pictures upon arrival and I'm glad I did because they had a broken light, a dirty microwave,...