Scottish Inns & Suites West Little York Rd, Houston, TX — Hotel in Houston

BUYER BEWARE** Our room was musty and smoked out!! Of course we refused, but the night staff convinced us that if we cancelled we may not be able to get another room the next day and to combat that, stay checked in and on the next day they would switch the room. Next day come, no room available and they can’t cancel the reservation without the manager there. We go back and forth. Leave with the assurance that it’ll be done within a hour. 1 hour later same issue! We calling threatening to call the police they start ignoring us, we show up demanding they cancel.. out comes the manager! He was there the whole time. We spent 2 hours (10a-12p) trying to cancel, meanwhile they scamming, we were using the transitional housing assistance voucher due to damages from hurricane. SCAMMERS! I gave 1 star because Google wouldn’t allow me to...

Called asking if they had weekly rates and the guy said no. Then i asked what rates do they have and the foreign guy with a heavy accent said i can't discuss the rates over the phone. Come into the office. I couldn't understand him until after like the third time he repeated it. Why can't he give me rates over the phone? His response leads me to believe that he enables prostitution by charging by the hour. I would stay...

The man early in the morning, Between 5 AM and 6 AM, he was absolutely wonderful and very helpful. The woman that came in, I assumed to relieve him, she was rude as hell. Told me I could leave before check out if we had a problem.She wouldn't tell me where the cameras were, she wouldn't rewind only 45 minutes of it out of a certain...