Timbers Kaua‘i - Ocean Club & Residences — Hotel in Kauai

The property is new and located in a secluded and scenic area, but the nearest beach is a bit away (5 min drive). The infrastructure and location are great but if you are travelling with family looking for a resort like experience this is not the place to be in, there is only 1 restaurant on the property (so limited options), there is no 24x7 room service, and your best bet is the nearest grocery store (Safeway) 11 min(drive) away. Personnel wise, it is hit or miss, some employees are great, others are less experienced. Housekeeping staff is a big problem, we had a 3 bed/3.5 bath apartment, they cleaned only 1 bathroom and “forgot” to clean the rest!! Next day they didn’t empty all the trash cans in the apartment!! When we asked for linen change on used beds, the front desk person said we do that weekly once(sanitation/hygiene?) and we can do daily for a charge, then he checked with a superior perhaps and then said we will do it, no charges sorry 😊 – hence my comment less experienced/new staff). In a nutshell, property is 5 stars for infra/scenery, great for a retirement/secluded living if you get all your grocery in. But if you are looking for pampered, 24x7 room service, and on demand service which we are used to in 5-star hotels, you will be disappointed. They need more time and training for the staff to reach the level of service expected from a conventional 5 star resort.

This is a beautiful place for a daytime visit, think like a park/beach, eat lunch or dinner and go back home after taking lot of pictures, night stay/longer, there are...

The room was really nice but the restaurant is subpar. We had breakfast there a couple times and it was okay to say the least. Not many options and was extremely overpriced. The kicker was on Friday night, my husband, 8 month old son and I went to have dinner there at 8:10pm but was told the kitchen was closed. Apparently they closed the kitchen at 8:00. We pointed out that their sign (which was right behind us) said they’re open until 8:30pm and the manager proceeded to tell us it’s not updated and that they couldn’t accommodate us. Please also note the restroom by the restaurant, though spacious with ample room for a changing table, did not have one. I had to change my baby awkwardly on the small countertop next to the sink.

Additionally, the housekeeping did a bare minimum cleaning job - never changed our sheets which got a couple obvious stains on them and didn’t take our trash out a couple of the days we were there. Very disappointed in this place. Save your money and stay at The One in Princeville or any other high end resort. This place is...

Our time at Timbers Kauai was just spectacular!! Our family (3 young kids, husband and I, and his parents) enjoyed this place so much. Our 3 bedroom place was great and the balcony had amazing views! We loved sitting out there drinking wine or eating snacks. The kitchen is gorgeous and has all Thermador appliances and the dishware and glassware are fully stocked. The infinity pool is great and has amazing views of the ocean. The kids enjoyed the keiki pool too. If you want to go to the beach, they have a shuttle that takes you to Kalapaki beach (which is a great beach btw). At the beach, they have a company called 'Kauai beach guys' that Timbers guests can rent chairs/umbrellas/snorkeling equipment/boogie board/etc for free. And you can get towels from them too. It's the greatest thing to be able to go to the beach and have everything provided for you when you get there... And then to be able to leave it all there when you are done. We had such a memorable vacation experience at Timbers and would highly...