I have stayed at this hotel a couple other times and have never had the issues that I did this year. It started off rough before we even got to the hotel when canceling a room in our alotted time. The man I talked to was short and rude, even hanging up on me. We decided to go ahead and stay just in case he was having a bad day. Again I called the day of checking in to inform them that we were running late and would be there early morning hours due to travel. Again I was hung up on. When we arrived (Thursday night Friday morning) were checked in and headed to our room. We were informed that the front door would be locked after 11pm and would have to use the side door that uses the room keys to let you in. This was not an issue for us. Friday night we arrived after the 11pm time for the front door so had to use the side door. Again was not a issue until I FELL ON THE ICE. When I was able to get back up and inside we went to the front desk. There is no bell for service and no one at the desk. When the man finally came out from the back we informed him of my fall and that I had hit my head on the sidewalk. My head hit hard enough that my glasses flew 3-4 ft from me. We informed him that he needed to get ice melt out by that door. He just stared at us until we got into the elevator. When my fiancee went outside the next morning there still had not been any ice melt put out by the side door they expected everyone to use at night. Again due to obligations we had while staying there we came in late on Saturday night. Our room keys at this point had been deactivated so we could not get into the side door. We then had to go to the front door. We rang the bell and nothing finally calling the number on the door someone answered. Now it is negative temperature outside as well as no ice melt being put out again. My fiancee finally had to in a very short voice to let us in.The evening man came out of a storage closet and then just stood and stared at us for awhile before letting us inside. He then questioned us on when we were leaving even after we gave him our name to look up the reservation. He finally got our cards reactivated so we could head up to our room. Let's keep in mind I had a knee injury that was in the process of healing. I fell and did not raise a fuss or even threaten to sue afterwards. I now have my knee messed up more than when I got there. With the rudeness and my fall and the complete disregard of anyone else's safety in the building with the ice I will not be staying at this hotel if I can help it again. It is sad because this has been one we have trust for a couple years now. Not sure what has happened but it...
Read moreFirst the gentlemen at the front counter was very short and rude to me. He didn't tell us about when breakfast was served. When we got into our room there were ants in the bathtub and the toilet seat was loose and falling off. The handle on the sink faucet came completely off when you turned it on. There were ants on the end table by the bed plus on the wall. The a/c cover for the unit gell off when we turned it up and wouldn't stay on unless we didnt touch it at all. It was like it wasn't the correct cover. The white curtain had a huge hole/tear in it. The cable/internet wasn't working for the first couple hours we were there (they did mention that at the desk but made it seem like all the TVs were gone). The fridge didn't keep anything cold. There were a couple spots on the wall that looked like someone wiped their nose and put it on the wall. The table with the ice bucket, paper cups, moist wipes etc wasn't sturdy like the legs were loose. Also under that table looked like someone spit chewing tobacco on the wall or it was a nest for a bug not sure. The entertainment center or the thing the TV set on and the microwave and fridge were also in had two big chunks of wood out of it not appealing at all and could get hurt on. Went down to the pool which needs to be emptied then sanded down and repainted cause there are chips and chunks out of the floor of it along with sand at the bottom. The railing paint was chipped and there was paint chips from that the wall and floor floating in the pool. There was NO HOT TUB even though it IS pictured on your website. The vents in the pool area were rusted and paint chipping off and didn't look good AT ALL! Someone or multiple people were smoking weed in their room.which made the entire hallway of our floor smell the entire time we were there. Plus a gentlemen came out the side where my husband was and lit his pipe with weed in it. My husband booked this hotel for my 40th birthday and we were sadly sadly disappointed and definitely not worth the money we...
Read moreThe Quality Inn on Husker Circle was a decent place for an over night. We stayed in June, 2023. The staff were friendly. The hotel had some minor issues that need to be addressed. But for the most park it's a pretty good hotel. One room wasn't my favorite colors, but seemed alright. There was not an over abundance of 110 volt outlets, but there was enough to plug in your devices. You may have to look around or improvise just a bit. But for the most part, they're where you might need them. The furniture was decent and looked fairly new or somewhat modern. The bed was comfortable for me and I slept fairly well. There was some road noise or other things in the morning. The TV wasn't the biggest, but wasn't small either. The sink is separate from the shower/toilet, which is in a separate room. The shower had decent water pressure and made for a nice shower. The desk was not right in front of the AC/heating unit like a lot of hotels. And it was a fair size with room to work. There was a light on it there were two 110 volt plugs on the desk light, and one available under the desk. There was a coffee maker, refrigerator, microwave and of course a hair dryer. They did also have an iron and ironing board for our use if we wanted. Breakfast wasn't all that good. Yes they had the typical waffle maker. The had some cereal, and toast/bagels. The also had some biscuits and gravy. Not much in the line of protein unless you count the gravy, or peanut butter spread. Maybe milk or the one thing I consider protein, boiled eggs. But the two I ate were partially frozen. So although breakfast filled my belly, it wasn't anything the rave about. But to be fair, most included breakfasts are not all that good either. It's more rare to have a good breakfast. So I cut them some slack. There is a Perkins across the parking lot for a convenient meal. But most things you probably would drive to. So for what it's worth, the Quality inn wasn't a bad place to stay. I would consider staying there again if...
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