Mattress Firm Lisbon — Hotel in Lisbon

We stopped in the store on our way to my sisters to see what they had to offer for mattresses. We had purchased from Sleepy’s in the past. The store was quite busy but we were still welcomed and invited to look around while both sales men, Mackenzie and John finished with other customers. Mackenzie had excused himself from the customer he was working with while they browsed to ask if he could help. We explained my husband felt we needed a different type of mattress from our 4 yr old one because his shoulder and hip often hurt. Mackenzie gave us advise on which mattress types to look at and went back to work with his original customer. John finished up with his customers first and came to assist us. He looked up our record to find out the mattress we already owned and it happened to be the one were looking at. We decided not to replace our mattress but ended up buying cheaper mattress/box spring for our spare room. Both gentlemen were very helpful, educated and not...

I am happy to highly recommend this store and its staff. In particular, John Reagan, the area manager. He provided us with exceptional service each step of the way. Purchasing a new bed can be stressful with all the options available and pushy sales people. Fortunately we lucked out the day we walked into Matress Firm of Lisbon and met with John. He was nothing but courteous and knowledgeable. Informative in his direction, we never felt pressured or pushed in any direction. But he was able to assist us in finding just the right bed for our needs. Buying from a store can be slightly more expensive, but with the excellent service we recieved from John Reagan paired with the 120 day return period, I am confident that spending a "little extra" was well worth it! The best part is, because of John's assistance, we found just the right bed and wont need to utilize the return policy. If you happen to come to this store, I HIGHLY recommend working with John Reagan....

Well I'm glad you asked! I'm impressed with the information given us at the store in Jewett City area. The things your local manager Dave expressed was informative, decisive and well delivered. We (my wife and I) were there to look at mattress for our spare bedroom. After listening to Dave we found ourselves enlivened and overwhelmed all at the same time.

We walked out the store thinking we are going to buy the bed Dave just briefed us about but did not know when. Until we got to our car . Looking at each other thinking now is the time let's get it now , we said it at the same time. So with out hesitation we tired around walked back inside took out my visa and said . Dave we are back for the mattress, frame and delivery . When can this happen.

I must stop for now with my story but we are getting delivery this Friday. And we will be going back to Dave at his Groton Store for more information about the posturepedic...