Charleys Cheesesteaks and Wings — Restaurant in Lisbon

This is my first time visiting and despite all the mediocre reviews, I had to give it a shot. Sadly the reviews were mostly accurate and the food fell short..

Old school cheesesteak: nice amount of meat but it lacked seasoning. It was also light on the onions, but at least the bun was nice and soft.

Chicken California: good flavor but very light on the chicken and other ingredients, the three little half slices of tomato were comically small on the regular sized sandwich. I would have paid more for a fuller sandwich here.

Buffalo wings: big and meaty, but waaay undercooked, so much so that the skin was rubbery and inedible. This was the biggest disappointment of the order for a restaurant that prides itself on their wings. All they had to do was cook them until they were nice and crispy and it would be an easy 10/10. The blue cheese dip was ok, smooth with decent flavor; I would have preferred chunky but it did the job.

Fries: anemic and pale, these were also way undercooked with zero crispiness. Thick fries are at a disadvantage from the start, and the undercooking left them totally unappetizing. I thought maybe the fry oil wasn't up to temp because of the volume, but they weren't busy at all, there was no wait.

Overall, I'm glad I gave it a shot, but I wouldn't go back. I actually would have happily waited longer if the food was cooked more.. their wings, while pricey, have a lot...

Went during grand opening spent 20 mins in line to finally discover they couldn't do shakes because "they" don't have a permit... So instead of having a sign or something up to let people know they can't do that I wait 20 mins get to the counter to order only then am I told they can't do shakes... Then day 2 attempt to get it on my lunch during work, only for the place to open late as I was first in line I walk up to the counter employee is putting on gloves assuming they are opening the register for them to walk away and have the other register open and they take the next person in line and skip me and at this point I have had enough and I will be late if I wait for them to take my order and cook the food so I had to go without food again so won't be giving them a day 3 to try and order my food. I understand they just opened but come on these are easily fixable training opportunities, it's a shame cause I was looking forward to trying it but two bad times is too...

Ordered 40 dollars worth of food 2 of the items were sandwiches and neither of them were the way we ordered. Very disappointed. It is not like they were busy we were the second person to order and the other person was already eating so there was no need to not listen to what was said. The first one was to cook the veggies first including tomatoes and the meat after the veggies were well done so they were soft. The veggies came out hard and also the meat was not good either. The second one was a veggie grinder with extra mayo pickle lettuce and tomato and mushrooms all which were supposed to be extra. The veggie grinder came out minimal for all ingredients including...