It's a brand new hotel only 2 months cold right now and this is my second visit. It's all indoor security building the rooms are rather small but the beds are very comfortable nice bathrooms flat screen TV and awesome air conditioning system. Although I have extended my stay twice this visit and I prepay it online and for some reason it takes a couple of hours for the reservation to go through to the front desk. I'm not sure why because this never happens to me when I book a room at any other Hotel. Employees have always been very courteous and attentive to my needs but today the front desk clerk came knocking on my door with another employee standing next to her and was very rude because she didn't think I had had extended my stay and prepaid it online. She held me up at the front desk for over an hour and it was rather disheartening and very inconvenient! She shouldn't have been so rude because as I was taught the customer is always right. I was always excellent when it comes to customer service and I have also worked at a very busy airport hotel in the past and I would never have approached a paying customer as I was approached today. Regardless of this inconvenience today I would still recommend this hotel and I might even possibly return to this location some time in the future. in addition the website claims that they have a outdoor swimming pool but they do not have one at all! Which is very misleading because we currently have extremely hot weather. it also claims they have a refrigerator and microwave in every room although there are no microwaves in the rooms only one in the lobby which is inconvenient because I'm at the opposite end of the hotel and to have a microwave in the room with a fridge so you can heat up your food whenever you please in the comfort of your room would be a better choice. They need to correct this Miss information on their websites and on five or six different travel...
Read moreSurestay is the epitome of a motel you stop at for one night on a roadtrip. It's next to a rest stop and a bunch of fast food places, and if you're just looking for somewhere to crash, it gets the job done.||The staff were friendly and prompt. The hotel benefits from interior corridors, which makes it feel secure. Elevator is extremely slow, but since there are only three floors, it's not too big of a deal. There are snack and drink machines on the second floor, which take credit cards. Nothing in the machines is substantial enough for a meal, but when you're 100 feet from a McDonald's it's not a big deal.||I stayed in a 1 queen bed room - and while it worked fine for me as a solo traveller, it is a very small room. It feels like a student dorm. I imagine even two people would feel pretty cramped. The bed is quite comfortable, but the mattress is unsecured on a wooden base, and it tends to slide around a lot. The risk of someone banging their shin on the wood feels fairly high.||Wi-Fi is very good, and can certainly support streaming. The room has a very large number of outlets and USB 2.0 ports, which I greatly appreciate. ||There is a LOT of noise around the hotel - some from other rooms, some from the freeway right outside. I strongly recommend bringing earplugs. Additionally, in place of curtains, the windows use slats. These tend to be inefficient at blocking light, so bring an eye mask if you're sensitive to that kind of thing.||Breakfast is extremely barebones - some cereal and yogurt - but that's normal for this kind of place.||All in all, I'm satisfied...
Read moreThe only thing that kept me from giving a 5 star rating is that when I booked this room on the Motel 6 website, I requested the first floor in their special request section, because I was traveling with my 2 dogs.. When I arrived they gave the last first floor room to a couple that checked in just before me, who did not have a reservation. I was given a room on the 3rd floor at the far end of the hall, away from the elevator. I asked the reception person about this and she apologized, but there were no more rooms on the first floor. I mentioned that I had requested first floor on my reservation. She showed me all the info she had about my reservation and there was nothing about a first floor room. It was inconvenient having a third floor room, but manageable. Overall, I was very impressed with this Motel 6 and I highly recommend it. It was very clean and the furnishings are newer. The rooms are small and efficient. There is even a small refrigerator in the room. Because I travel with my pets, I frequently stay at Motel 6. This is the nicest one I've ever been to. I appreciate that Motel 6 accepts pets without an extra charge. I do suggest that if you book a room and have a special request, you should call them directly to let them know. Overall the staff was very friendly and...
Read more