My wife and I passed by the Mariemont Inn on the way home from a friend’s wedding in Cincinnati last year and decided on the spot that we’d have to check it out sometime.
That time finally came last week, and though it wasn’t quite as beautifully lit as it was when we first saw it at the peak of the holidays, I can now vouch for Mariemont’s beauty in the autumn as well — it’s unlike anywhere else I know of in the Cincinnati area. We were pleasantly surprised by how well the inn adheres to its roots without feeling dated. The place is filled with old world aesthetics and details that far exceed what I’ve come to expect from the Best Western brand including real wood furniture, well-preserved brass and paneling at every turn, and a quiet, conversation-friendly lobby full of cozy nooks to sit and enjoy complementary coffee and tea. The restaurant and bar aren’t half bad either, though I wish the latter had better hours.
The rooms (of which there are only a few dozen) are delightfully outfitted with above-average amenities including Tempur-Pedic mattresses in wood-carved four-poster frames, Herman Miller office chairs, and hidden TVs — a motorized roll-up painting gimmick I had a lot of fun with. But my favorite part was the shower, spacious walk-ins with optional rainfall shower heads and even heated anti-fog mirrors both IN the shower and at the vanity. Delightful.
The surrounding town is a delight as well. Just beyond the inn’s front doors lies a beautiful plaza complete with fountain, walkable sidewalks, park space, and a half dozen or more small businesses (I’m particularly fond of the Mariemont Theater, one of only three independently operated cinemas in Cincinnati).
Overall, the inn is comfortable enough and there’s enough to do within walking distance that I could easily see this as my own kind of idealized small-town resort — a cozy slice of history that keeps on giving the more you look. We will be...
Read moreI grew up in this area and have always admired the authentic beauty of this hotel. This weekend I returned home for my grandfathers funeral and my mother booked a room for us. When we arrived, the employee at the front desk, Jessica, acted as if we were an inconvenience. She was blatantly rude and was almost yelling at us as she explained the procedure of payment. My mother had provided her with a credit card number and Jessica never explained that a credit card form was needed to actually book the room. It truthfully makes zero sense at all. My mom called and asked to speak with her following their conversation just hours prior and she was ROLLING HER EYES and was speaking to her in the most condescending tone in front of myself, my family, and her coworker. I was so baffled that this highly rated hotel would employ someone who had the worst customer service skills I had ever seen. She wasn’t well groomed, she was rude, and should NOT be someone to be greeting or booking guests in the lobby.
The only reason I am rating this higher than one star is because of Peggy. She was the other employee working the late shift at the desk. She was so kind with a smile on her face to help accommodate our stay. My son accidentally spilled some water at bed time on his sheets and she came right up to deliver extra sheets and towels. She greeted us with kindness and class as we came and went. As did the other janitorial staff that we had encountered. The rooms were VERY clean and had the original charm of the hotel. I hope that in the future if we come to stay again that this hotel will have more employees like Peggy, as she held the standards and class that this hotel is...
Read moreBeautiful hotel. Booked it for a birthday "treat". My husband and I just wanted a good night's sleep after the frustrations of getting little sleep at home with 2 small children. This hotel was personally recommended by close friends. After cancelling a reservation at a less expensive hotel and making a reservation here, we were given a beautiful room with breakfast 'included'. However, between the hours of midnight and 2 am, we had non stop noise (kids yelling in the halls, slamming doors, people standing and conversing outside of our door). First, we walked out and addressed the noise. After another few minutes, we called the front desk. They told us they would handle it but excused it with "a family that just checked in". Finally, around 2am, things died down. But, honestly it was beyond frustrating that the one thing you hope to get at a nice hotel (sleep), was constantly interrupted. Next, when we went down for breakfast the next morning, we were only given "vouchers" in the amount of 10/ piece when almost every meal on the menu was over that. So not only did we pay extra for the room to include breakfast, but we ended up paying even more once we got there. Beyond misleading. After calling and speaking with the hotel manager, she told me she'd "check into things" and call me back the next day with a solution. Never heard back. Will be elevating this to corporate. No excuse for not getting rest when you paid...
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