Banyan Tree Bed and Breakfast — Hotel in Maui

At over $200 a night for 3 nights this bed and breakfast is massively overpriced for what you get.||||On many of the booking websites the "suites" advertised are misleading. Only some of them have a full kitchen, but the pictures used show those with the full kitchen complete with oven, hob etc. In reality, the majority of rooms only have a coffee maker (no kettle for boiling water), microwave and sink. Thankfully we checked in before going shopping so wern't left with food we'd be unable to cook! The microwave in our room was broken, but did get replaced when we finally managed to inform someone about it (that's a different point).||||The room was very warm. There was no air conditioning and the celing fan was so wobbly we were worried to turn it to high speed due to fear of it dropping on us in the night. We had to open the windows, but the insect screens wern't properly secured down and flapped up in the wind. I awoke with itchy insect bits every morning. The floor was really gritty on our arrival and I doubt it had been properly cleaned.||||The bathroom was sold with a bath, but as the plug was broken (see photo) it was impossible to have one. The bath towels were damp and smelt mouldy and the hand soap/shower gel was clearly watered down. As there was never anyone about it was impossible to get fresh towels. ||||The pool outside wasn't inviting at all. It had equipment left in it and was dirty (see photo). The advertised hot tub was sealed off and not usable at all.||||The room lacked security. There was an external glass door into the bathroom, that only had a turn lock on. The room was advertised with a safety deposit box but there wasn't one. This was possibly in reception, but as no one was ever there even if we had been able to leave stuff we would of had to hang around to get things back when we wanted to leave.||||Breakfast was mediocre. Served each morning in a tuppleware by 7am, this consisted of eggs, fruit, usually juice (one day this was yoghurt instead), and one carb item each. We were both hungry by 9am as this wasn't a substantial brekfast at all. For the cost we expected more than a light breakfast. ||||As already hinted, was that no one was ever there to speak to and get issues resolved. They do leave contact numbers in the window, which is all well and good for US residents with their US mobile contracts, but for international travelers it's more difficult to call US numbers without significant cost, which after already paying over $200 a night isn't something we were keen to add on top. There's no phone in the room to call the owners for free. ||||Overall, I feel $50 a night should be knocked off for lack of inviting pool and hot tub, $15 a night for such a medicore breakfast and $20 a night for lack of advertised amenities. There is also a cleaning fee added to the bill of $60, even though cleaning is only completed at the end of your stay and you're encouraged to take out your own rubbish and do your own washing up. It should be a given that the room is going to be cleaned for the next person. With the $20 a night extra knocked off each night, I feel $100 a night would be much more reasonable in the accomodations current state. ||||If you're being asked to pay anymore than that then don't bother. You can get someone much nicer for that...

On the upside, the location was good for day trips and the breakfast was good.The kitchenette was nice with a coffee maker and coffee in the mini-fridge. ||Now for the downside...||1. No one was around when we arrived but the cottage was open so we went in. There was a faded phone number on the window of the "office" to call.||2. There was NO information in the room about amenities - probably because there are so few. No instructions on what the remote was for (later we found out it was for a skylight) and no information about the surrounding area. A folder with some restaurant suggestions,drugstore location, area attractions, and some information about breakfast, check-out, etc. would have been appreciated.||3. There were 2 bath towels and 2 washcloths for 2 people for 3 days. They were never replaced and there was no way they would dry out in the rainforest climate. A towel dryer/warmer rack would have helped. I don't need a new towel every day (a washcloth, yes) but I hate trying to dry off with a soggy towel.||4. The bedroom was hot with no cross-ventilation. It was too risky to open the skylight because of intermittent rain. It did cool down significantly by early morning giving everything a damp chill (including my one and only towel)..||5. The bed in the front room was strange. It would have been better to have the small sofa and coffee table in the front room as we were told we were NOT ALLOWED to use the common room of the property.. I thought that B&Bs were all about sharing common space?||6. BRING YOUR OWN SHAMPOO, SOAP, & CONDITIONER! We had to make a late run to the drugstore to get toiletries because the only thing you will get is a pump bottle of watery almond-smelling soap.||||I have only stayed in a B&B once before so I didn't know what to expect. I certainly did not expect this marginal level of service and if this is what one gets with a B&B,...

My boyfriend and I stayed 3 nights at this lovely upcountry B&B in early January. It’s location is centrally located on the island but is definitely off the tourist track. It’s quiet with no traffic noise, and the surroundings are lush, floral gardens. The units are mostly separate cottages. Ours was a duplex(?). There’s a really nice looking pool but we didn’t use it.||We left the windows open in our room and the constant trade winds kept the place nice and cool. This is an older property (my guess - it was built in the 1940’s?) but it is up-to-date with a modern decor, comfy bed, modern kitchenette, and modern bathroom (see comment on bathroom door below). There’s TV and Wi-Fi if you need it, and plenty of outlets for charging your electronics. ||Breakfast was delivered to our room early in the morning. The food was basic (consisted of yogurt, hard boiled eggs, fresh fruit, pastries). It was just fine for me; I especially liked the fresh fruit and fresh pastries (my boyfriend doesn’t eat eggs).||I really like this place and would definitely stay here again!!! 👍❤️||The only negatives: |- As another reviewer noted, be sure to bring your own soap and shampoo. The liquid soap and shower gel that were provided were watered down to the point where we weren’t clean after showering. Thankfully, there’s a grocery store nearby.|- More than one towel per person would’ve been nice. I didn’t ask anyone for more, but I shouldn’t have to ask.|- Finally, the bathroom door did not properly latch when it’s closed and the constant trade-wind breezes caused the door to open & noisily slam shut (annoying when you’re trying to be quiet when you get up to use the toilet in the middle...