Hampton Inn Milford — Hotel in Milford

Overall, the hotel is great. The rooms are very well priced. The staff are all super friendly and very happy to help. There's a convenient little store in the lobby to buy snacks and drinks from if you don't feel like going anywhere to get some. It's right off I95, which makes it very accessible.

Checking in is fairly easy, and the rooms have easy tap keycards.

The rooms are fairly consistent in quality, though some rooms seem to lack microwaves specifically. The double queen rooms are a bit tight, since the furniture is exactly the same as in the single king room, and the rooms do not vary in size. The hvac units in room are all well maintained and work well for both heating and cooling. The bathrooms are well supplied with soaps/ shampoo/conditioner. The beds are very comfortable. Each room has a little coffee pot and accessories to make coffee if you don't feel like going to the lobby. The windows in the rooms on the back side of the hotel (odd numbers) only have sheers, and curtains that cover the closet area, but not the actual window, so if you require blackout curtains, you may want to request an even numbered room when booking/ checking in. The same goes for if you are a light sleeper/deal with anxiety or ptsd. Sometimes, the noise from the highway can be incredibly disruptive to sleep, so something to keep in mind if you need specific conditions for sleeping.

The coffee bar in the lobby is always well stocked with 3 types of coffee and hot water for a variety of teas.

The breakfast bar is open early in the morning, which is great. There's a decent selection available, including waffles you can make yourself, oatmeal, muffins, bread/ bagels, and some form of eggs and meat.

I'd say my biggest gripe is the inconsistency for the breakfast. Weekends seem to be the worst. Shortages on bread, cereal, and utensils. You're more likely to find powdered eggs instead of mini omelets like they have during the week. And there tend to be those gross little lunchroom sausages served more frequently than any other kind of meat.

That said, the staff managing the breakfast handle things well overall, the area is always well kept abs stocked to the best of their ability.

Allergy Folks: If you have food allergies to dairy, there is pretty much nothing but hard-boiled eggs and occasionally cereal that are safe. If you have nut allergies, the majority of pre-made foods served either are made on shared equipment or include nuts/ may include nuts. There are also usually almonds and/or walnuts at the oatmeal bar, so there is a risk for cross- contamination. The signage about food allergies is essentially worthless because there's nothing they can do or offer if you or somebody in your party have one or both of...

DO NOT STAY AT THIS LOCATION! My family and I (Wife, teen daughter, and our 3 other small children) stayed here a week ago. We booked a room and arrived very early Friday morning and were given what seemed to be a decent looking room on the first floor. Throughout our stay, most of the front desk staff working the 7a-3p shift were very nonchalant, rude, and lacked self-accountability (especially the young black woman with long locs at the time). After noticing a DAMP wash cloth hanging in our bathroom (didn't see it when we first arrived) we called the front and asked for new towels and wash cloths and they did not bring them by the time they gave, so I went to the front desk to follow up and the young woman with the long locs says 'Hold on' while texting on her phone. She then says that housekeeping just got out of a meeting, but a few of them were already in our wing servicing some other rooms. I asked can I just get them myself and she finally got up and got the towels and things with a very reluctant attitude. They have a policy that allows room service/housekeeping every other day, but we didn't receive any until SUNDAY after saying they would do it Saturday but didn't and said on Sunday that we weren't on their list of rooms to do so I went to the front desk Again! Housekeeping manager came to our room with a nonsense story about what happened and said they would give service that day. We went out Sunday and returned near midnight only to realize that they provided subpar service. Monday when we were getting ready we realized that THEY REMOVED OUR SHOWER CURTAIN. When I returned to the front desk I was not happy at all! The young black woman was dismissive and called the manager (Daniel) to the desk. As he was coming down the hall, I motioned to him asking to talk to him there and he said 'No you cannot' as he walked through the door to the front desk. So, in frustration, I asked if I should go back there to talk. He immediately says I threatened him and CALLED THE POLICE even after assuring him that I did not threaten him or anyone there and just wanted real answers regarding this ongoing situation. Many employees gathered in the back and could be heard snickering and giggling while talking about what happened. The Milford police (badges 42 and 44) only listened to part of the story and still demanded that my family and I leave almost immediately, escorting me to our room, then my family and I to the door. They ALL subjected my family and I to immense humiliation and embarrassment! MOST OF THEM NEED TO BE FIRED and the rest re-trained on what it means to be in the HOSPITALITY industry. I filed a complaint with corporate and STILL haven't received any follow-up correspondence from them. THIS...

This hotel doesn’t comply with the ADA. I am in a wheelchair and booked an accessible room. When I got there I was given a regular room. The room was so small that I couldn’t move my wheelchair around in it.||I told the lady working at the front desk that I needed an accessible room because the room they gave me was too small and I couldn’t move my wheelchair in it. She told me it was an accessible room. She said all the rooms were accessible. I told her I couldn’t move around in the room and wanted to switch rooms. She started arguing with me and would give me another room. She said that there were no other rooms available. She didn’t even check the computer. So I told her that I wanted a refund. She wouldn’t refund my money. She kept arguing with me.||She finally went to the room with me to check. I told her I couldn’t get to the bed because the bureau with the TV stand was too close to beds and the space was too narrow for my wheelchair to get through. She told me to just get up and walk to the bed. I told her I couldn’t walk She gave me a look and asked me if I couldn’t get up and walk just a little so I could get to the bed!|I said no. She told me they had no other rooms and to check back tomorrow!. She wouldn’t refund my money.||There was a shift change in about an hour. I waited and told the man working at the front desk that my room wasn’t accesiable. and I needed to switch rooms. He looked on his computer and gave me an accessible room down the hall. I told him I needed a shower bench. He told me that maintenance man already went home for the day and he didn’t know where the shower bench was. He told me to tell the front desk tomorrow. ||The next morning I called the front desk and told them that I needed a bench. The woman said she would tell maintenance and when he found it he would bring it to my room. He never did.||I went to the front desk every day and asked for the bench. The employees told me the maintenance guy was looking for it and he couldn’t find it. After a couple of days, I complained to the manger Daniel. He was very rude and told me that they only had one shower bench and someone else was using it,. He told me I had to wait my turn and someone would bring it when it was available. I was there a week and never got a shower bench. ||The hotel is supposed to have a shower bench or shower chair in all of the handicapped rooms when you arrive. I couldn’t shower the entire week...