I had been driving for around 22 hours by the point that I stumbled upon this place. It looked fine from the outside, and I was just looking for a bed and a shower. I stopped, payed for the room, the woman in the office was very friendly. Went to Room 12, grabbed my shower bag and my smaller suitcase out of the trunk of my car, went up to the door, opened it, and was immediately hit with the smell of wet dog.
I am allergic to dogs, so I promptly lock the door, turn around, place my belongings back in my car and walk to the office. I first ask if there's another room that I can be switched to due to the smell and my allergies. I am told no.
I ask for a refund, as I don't want to risk the allergies. The lady in the office says "Sorry there's no refunds" and points to a sign. I once again ask, are there any other rooms? I can't sleep in this room, and don't want to lose the amount for the night, even though it's minimal.
Eventually, I am offered a refund, that may take up to 3 or 4 business days. I accept.
Maybe other rooms are clean. Maybe I got the bad one of the batch. Be wary of room 12.
I give this a 2 star review because the lady in the office was accomodating, just said that she could not issue a refund due to...
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