EAG Ford Mt Pleasant Service — Local services in Mount Pleasant

Very disappointed. Salesman talked very negatively about different competitors and brands, instead of pointing out the positive features of his product and dealership. Felt very pressured to make a decision that I was not ready to make. The sales rep and his sales manager were very aggressive, I felt as if I was being pushed into a corner. When I told the sales manager that I would need to talk to my wife before making a decision, he said, "let me step out and call her now." I explained that she was at work and I would not disturb her there and it would be tomorrow before I would decide anything. He then stated, "Well things don't work around my house that way" That was when I stood up and left the dealership. If you like 1970's sales tactics and high-pressure pushy salespeople, then this is the dealership for you. Me, I don't care for old school tactics and sure don't appreciate being buffaloed...

I am more than happy with my service here. I had came for an oil change and tire rotation on Monday and also scheduled in a recall on my windshield on Thursday. I was quick to get scheduled in and I can say the whole process was smooth! I’m normally from Dallas and to even get serviced takes about a week and other issues takes me over a month just about anywhere. But here, I was so quick to get all my vehicle needs. Thank you for providing service to pick up and drop off my car with GPS tracking and eta’s as I was not able to get off work. I am extremely pleased and will visit again! Highly recommended by all the nice people up-front....

Service staff were super nice, timely, and very professional. However Ford should not charge $600+ to bleed brake system that should be recalled. Disappointed in Fords quality and amount of recalls over...