Wildhorse RV Park — Hotel in Pendleton

We stayed 2 nights in the RV Dry Camp area. It was quite acceptable. We were happy to see all of the Security Patrols of the area and the Shuttle Bus came by on a regular basis, even though we never used it. Spent quite a bit of time gambling in the casino. First night had dinner in the Sports Bar during Happy Hour ...it was pretty good. Second night we went to the Traditions Buffet and were disappointed. The Special for the evening was Roast Pork. We were seated. Then we went to the entrees. Guess what? They were OUT OF THE SPECIAL! No more roast pork which is what we really came for. We asked to talk to the Manager so that hopefully they would 1) Say they were "sorry" & 2) That they would learn that in the future they should train their staff to "TELL" customers when they were out of the Daily Special. The person that came to our table was a tall man who barely introduced himself, except that he was the "Bar Manager" for the evening. We told him our disappointment. His response was NOT "I'm sorry", it was "Do you want to fill out a comment card?" We said "NO, that's why we asked to talk to you". DUGH! Then he just walked away. Hello? What bad customer service! All we wanted was for this "disappointment" not to happen to anyone else. Could have been avoided if the person seating us would have told us about the "outage". At least our waitress DID HAVE GOOD CUSTOMER SKILLS! She did apologize. Her supervisor should...

AVOID THIS RV PARK - I had VERY POOR service from the older male; the younger person there was very nice and tried to help me but the older guy wouldn’t let them.

I booked my reservation 2 months in advance over the phone. There were 2 of RV’s traveling together and I let them know that when I booked BOTH spots (70 & 71). When we arrived, the older male told me that they had to move me because there was an Airstream group and one of them needed my spot. They moved me to the only empty spot on the opposite side of the RV park.

My dad pulled into his original site (70) and my original spot was empty. About an hour later, the RV that took my spot arrived and was NOT an Airstream but a regular RV. I still don’t understand why my spot was given away to someone who had not even checked in by the time I had.

Additionally, the electricity in my new site did not work. It was only one night so I went without it but was pretty irked at the experience. The bathrooms were dirty and someone was clearly smoking in there.

I would not...

No up keep on the rv spots, full of holes and undeveloped. Grass is not maintained, picnic tables breaking down. The pool area is not updated and the furniture is so old and junkie. Around the pool there is junk. It appears they don't care about the rv's who stay there to give them place to stay that really says " resort" At one time the laundry room was leaking natural gas so bad it was making employees sick. Their complaints were ignored and said their was no leak. It took someone to call the local gas company and they came out and shut it down right away. In 2024 same issue. Gas company were called and came and again shut the area of the bathrooms,laundry and check in office down due to a gasLeake! To bad their mantance crew paid no attention and blew off employees and patrons. Very sad for patrons and employees that the site maintenence guys said there were no gas problems and drove off! And so sad that the casino owners do notion nothing to update...