Went to the pool on the resort day pass. First, it looked like I was getting the final day bed but when I arrived the pool was empty. Made the best of the day with no one around and ordered food/drink. When the bill came we received an additional resort fee of $40. When we questioned the Phoenician they said we had to go through resort pass and then vice-versa. So no one took ownership of the charge and I had already paid the resort fee, so why was I charged another resort fee?! Point is, I believe we could have just arrived without paying resort pass and then...
Read moreDuring my recent stay at the Phoenician in Arizona for a large business function, I was thoroughly impressed by the level of service and hospitality. The staff was expert in their approach, ensuring that everything for our summit went smoothly, with excellent catering provided throughout. My room was always immaculately prepared each night, offering a sense of comfort and luxury. Each morning, I took a peaceful walk through the beautiful cactus garden, a serene way to start the day amidst the...
Read moreComfortable and spacious 2 bedroom residences with your own buggy to take you to the main building and other facilities with ease. Excellent service and response times from the front desk and...
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