Aloft Trophy Club Westlake — Hotel in Trophy Club

Dear Aloft Trophy Club H. Willis, I am writing to express my sincere appreciation for the exceptional hospitality that I and guest received during our recent stay and Baby Shower Event. The accommodations were comfortable and well-maintained from the time we came to visit the venue. We booked the same day due to your venue hitting the top of the list of all other venues we toured.

Kennedy your hospitability alone with the general manager and your team went above and beyond to ensure that every detail of the Sims Baby Shower was taken care of from the beginning, and I truly appreciate all efforts.

A Very Special Thanks to Herman Willis, my sincere gratitude for the exceptional hospitality that our guests and I received from you and your staff before, during and after our event, the accommodations were of the highest quality. Their professionalism and courtesy were truly remarkable. The quality of service and diligence that your staff provided was exceptional, and I could not have asked for a better experience. It's because of your recommendation to Aloft Hotel Trophy Club the event was a great success. Thank you for making Baby Sims Baby Shower a memorable one.

Thank you once again for your hospitality. I will definitely recommend your hotel to my family, friends, and colleagues and look forward to staying and hosting with you again in the future. Sincerely, Baby Sims Grandmother M. Sims

The couple of the shower comments We felt the accommodation exceeded our expectations. The location was convenient for our guests in and out of town. The conference room space was accommodating for a large party and directly accessible to outdoor space. We recommend Aloft Hotel Trophy Club. Baby Sims Parents

Guest Comments:

I had a wonderful; experience at Aloft Hotel Trophy Club the atmosphere was great. The staff was incredibly welcoming, and very helpful. I highly recommend Aloft for any event. P. Payne

I loved the Aloft Hotel Trophy Club and how the staff was so attentive. I would definitely consider holding an event here. M. Hernandez

The Aloft Hotel Trophy Club gets a trophy from me. The place was very nice. I entered the room it was beautiful breath takin. The chandeliers were the first thing that caught my eyes. The staff was kind and attentive. It is a beautiful place for an event. B. Allen

The Sims Baby Shower was beautiful and such a treat. The venue, staff and setting were such a perfection. Gay K.

I recently attended Sims Baby Shower in the banquet room. It was a fantastic experience. The room was beautifully decorated and spacious, providing the perfect ambiance for the celebration. The staff was friendly with lots of smiles, I highly recommend Aloft Hotel Trophy Club banquet for any special event. It truly made the event an unforgettable occasion. Myrna R.

I recently attended Sims Baby Shower that was nothing short of magical. The event was beautifully organized, with every detail thoughtfully planned to celebrate the upcoming arrival of the little one. The decorations were charming and elegant, featuring a lovely gender-neutral color scheme that created a warm and inviting atmosphere. The host had arranged a variety of fun and engaging activities, from classic baby shower games to a heartfelt gift-opening session. The food was another highlight, with a delicious spread of both savory and sweet treats. The conference room was spacious, well-lit, and equipped with stat-of-the-art technology. The customer service was great. From the moment I arrived, the staff was attentive and accommodating. I would highly recommend Aloft Hotel Trophy Club. LaNita R. H.

The Sims Baby Shower was beautiful - venue, rooms, and host. An African American lady greeted me when I arrived and when I left and asked if I enjoyed the shower as well which was nice. Rosita L.

I attended the Sims Baby Shower at your facility. The lobby was impressive and modern. The room where the shower was held was luxury and first class in decor and taste. I would recommend it to...

Better not forget anything if you choose to stay here:

I recently had the displeasure of staying at this hotel, which turned out to be a disappointing experience. I was appalled by the unhelpful staff, the lack of a proper tracking system for lost items, and the unresponsive management.

From the moment I checked in, I was met with unfriendly faces and a complete disregard for my needs as a guest. The staff was not only unapproachable but also seemed entirely disinterested in providing assistance. This left a sour taste in my mouth right from the beginning of my stay.

During my visit, I accidentally left an expensive item in my room. Given the nature of the item, it would have been impossible for the housekeeping staff to miss it. However, when I called to inquire about it, I was informed that the hotel had no proper tracking system for lost items. This lack of organization is both frustrating and baffling. It's hard to believe that a hotel that claims to provide excellent service could be so careless when it comes to handling guests' belongings.

To make matters worse, my attempts to contact the management about the situation proved to be futile. The management was either unavailable or simply unwilling to take my calls or call me back. This blatant disregard for my concerns as a guest was nothing short of infuriating. It's clear that the management is not interested in addressing customer complaints or taking responsibility for their hotel's shortcomings.

No real issues with the actual room, it was as expected for an Aloft hotel. My issues here entirely surround staffing, management, and process failures. This is literally every single employee I came across there. I called the manager several times and informed over voicemail I would be placing this feedback if I received no call back.... well...

My stay at the Aloft Hotel in Trophy Club was nothing short of exceptional! From the moment I walked in, I was greeted with warm smiles and outstanding service. The modern, stylish décor of the hotel immediately made me feel welcome and at ease. The rooms were impeccable, featuring chic furnishings, incredibly comfortable beds, and all the amenities one could ask for. I especially appreciated the high-speed Wi-Fi and the large, flat-screen TV, which provided the perfect balance of work and relaxation during my trip.

The hotel's communal spaces were a delight. The lounge area, with its vibrant atmosphere and trendy design, offered a fantastic space to unwind. The bar was well-stocked and the bartenders were knowledgeable and friendly, making for a great evening experience. The staff went above and beyond to ensure that everything was perfect, and their attention to detail did not go unnoticed.

Additionally, the location of the hotel in Trophy Club was ideal, offering easy access to local attractions ("Buc-ee's"), dining, and shopping.

Overall, my stay at Aloft Hotel - Trophy Club was phenomenal. The combination of outstanding service, modern amenities, and a comfortable atmosphere made it a truly memorable experience. I highly recommend this hotel to anyone looking for a top-notch stay. I will undoubtedly be returning!

The art work visible from the fifth floor was...