Aumand's Furniture — Hotel in Walpole

We were in need of a new mattress and recliner so we thought we would check out Aumand's Furniture. Best decision ever! During our first of several visits, we were amazed at the selection and prices. The sales staff, Sarah and Elizabeth, were patient as we checked out the different recliner styles and sizes and tried them out for comfort. Todd explained the differences in the brands available as well as the recliner mechanisms and power options and we decided on a comfortable Lazy Boy power recliner. We tried several mattresses and found one we liked so we were all set, and delivery was scheduled for the following Saturday. We returned home but, in the meantime, decided to buy a matching loveseat. Back to Aumand's where we were again assisted by Sarah to coordinate colors to match the new recliner. She was very knowledgeable identifying matching shades and hues, making the selection easy. On Saturday, the delivery team of Adrian and Brad arrived on time and were courteous and efficient as they removed our existing mattress and box spring, as well as an oversized couch. We thought they might have difficulty negotiating the stairway to our second-floor condo, but they quickly lifted the couch over the rails and were out the door in no time. They set up the mattress and foundation, then the power recliner and reclining loveseat, ensuring they worked properly and were situated to avoid the rear wall when reclined. They cleaned up, thanked us, and were on their way. I can't say enough about how great our overall experience was with Todd and the sales and delivery staff at Aumand's. If you are in the market for furniture or a mattress, we highly recommend you...

I bought a mattress from Aumand's some 18 years ago and went looking for a new one in another size. Todd and his crew were incredibly knowledgeable and having the ability to "try out" different types in the store was so helpful. The mattress and boxspring were delivered yesterday and I realized that a 9" boxspring was too high and called Todd to see if I could switch it for a 6" one. That was not a problem and the delivery was scheduled for a Thursday, when they usually deliver on Saturday. I had done quite a bit of research before going to Aumand's, but I am so glad I did. Their prices are reasonable, selection extensive and there was no pressure to buy. One thing they have over any "box store" or others I've visited is excellent customer service. That feature is a fading commodity these days, but is the only thing that keeps me coming back and sharing my positive experience...

Picked out and paid for a mattress and told it was in stock but they needed to get it from the warehouse up the street. The sales guy disappeared and the warehouse person came in and said “we were out of stock on that one, but I brought a similar one”. All the mattresses had price tags but he lead me over to three that did not. The mattresses are arranged in order from most expensive to least and these three were at the end of the line. My guess is the one they sold me was about $100 less than the one I thought I was getting. The mattress was fine but not the one they sold me and I even said to the guy this is a classic bait switch. I should have taken my money back but had guests coming and didn’t have time to drive 45 mins to the next store. I just wish they had been honest instead that cost...