I had to stay here for a month while in the process of moving, and was very happy with our stay. For a motel, this is probably going to be the best you can get for the price.
If you mostly care about the room rather than the anything else, this will make you happy. New floors, comfy bed, new furniture, and a smart tv with streaming capabilities. It had a mini fridge/freezer, microwave, mirror, space to hang clothing, a dresser, nice bathroom, and a pretty spacious room (the King Suite).
The ones running the front desk were always very nice and accommodating, and I could really see the potential this place has if they keep striving to improve.
Keep in mind it is a motel, so dont come in with ‘hotel’ expectations. Sometimes you hear people slamming doors (they close loudly if you’re not gentle with them), and you never know who else is staying there. We had kids running around and yelling in the hallways at night for awhile, plus the highway can get loud when obnoxious cars drive by. But some things you can’t help, people are one of them.
The only thing that could use the more work is the cleaning. They will periodically mop upstairs, but never vacuum the carpeted stairs or anything. Not a huge deal, but a small detail that will take 10 minutes each day can really effect a first impression (same with picking up any trash around the building). You can request housekeeping, but it’s not always thorough. The first time I asked for housekeeping was mostly because of enough hair and crumbs on the floor (and I obviously can’t clean it myself). When they came up, they only did the basic sheets, towels, trash, and toiletries, but no actual cleaning. When I asked if they could come back and do the floor (specifying the crumbs and debris), they only mopped and basically pushed the hair into piles and left feet prints, so I was pretty disappointed. When I asked 2 weeks later, they actually did things properly by sweeping first, then mopping from back to front. If they just did that on every house keeping call (that’s not a replenishment), I’d have no issues. I don’t know if it was a miscommunication or what, just specify if you want your room cleaned. And yea you will get some long hairs in your towel, just pick them out. If you ask for another set, there will still be a hair. Not a big deal.
Overall, the workers we saw were nice, place was pretty well kept inside, and the rooms were great. If you only need a couple days, it’s a no brainer. If you need an extended stay, I’d still definitely choose the Wayne Inn for the price. (Speaking of which, try to book online somewhere when you see any deals). The pictures included is the room after our stay...
Read moreI'm not going to lie, I was a bit sceptical about staying here after reading the reviews. But, I gave it a try. First, the front desk rep was very nice and pleasant. The motel is very retro but it is cute, if you want to reminisce. If retro is your thing you will enjoy your stay. The Wayne Inn still uses keys to unlock the guest doors and It has been a long time since I have had to use a key. Upon walking in I heard nothing but traffic from route 23, so I immediately called the front desk and asked if I could move to room in the rear of the building since I am light sleeper. The young lady at the front desk was very accommodating and gave me a room in the rear, which was so much better. Now, if you are one who likes all the bells and whistles, drive on. But I was exhausted and all I needed was a bed, a tv and a remote control. Now as far the tv: I must say I was quite surprised when I turned on the tv and hardcore porn was showing. I havent been to hotel where porn is featured since the 90's. So if you have children, please beware. I suggest deleting the channels as I did. You can do this by going to the MENU button, which is found on TV and walk your way through. The room could stand some better cleaning. One of the night stands was stained with food of some sort and there was debris under and behind the night stands as well. The shower and the floor tile grout needs to scrubbed or regrouted and new pillows are needed. There was a cold draft coming from windows so tucked the curtains under. As far as my night, I slept like a rock. It was so very quiet and very peaceful. Lastly, the highlight of my stay................the shower! Wow, what a great shower! The water was hot upon turning it on and the power of the shower head.....amazing! It provided a great back massage and also a great hair detangler! Lol. The shower alone is worth the trip back. All in all, it wasnt bad as I some of the reviews depicted. Then again, to each its own....
Read moreThis hotel is a disgrace. I had a stay booked and came down with the pneumonia the night before I was supposed to leave. I called the hotel the morning I was supposed to check in and got no answer. I then cancelled through Booking.com and still got charged for the room. I put an inquiry in with the website to explain the situation and see if I could get a refund, I even offered to provide a note from my doctor as proof that I was unable to travel. The hotel ignored the inquiry and did not reply. I called a few days after receiving my denial and the extremely rude front desk receptionist basically refused to help me. I explained the situation and she kept repeating herself saying I need to contact Booking.com even though I told her I did that already and the establishment ignores their requests and you get referred to contact the hotel directly. The woman was useless and nasty. After about 10 minutes of arguing back and forth and her insisting that I need to keep putting disputes in with Booking.com (which I confirmed with a representative that this was not true) I asked for a manager and apparently there isn't one on premises and I was told to call back the next day. How is there no manager working?? I then put ANOTHER dispute in with Booking.com and the hotel ignored the dispute AGAIN. This place is a joke, completely unprofessional and not accommodating at all. I am now filing a report with my credit card in hopes I can get the charge removed. DO NOT BOOK HERE unless you want to get stuck speaking with someone who can't be bothered to do their job and want your money...
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