Affordable Mattress & Furniture — Hotel in Westfield

Affordable Mattress & Furniture delivered furniture to my home and during delivery my door was damaged. The tenant noticed the damage and asked that a notation be made on the delivery paperwork that the door was damaged during delivery. The tenant then contacted the owner of the company, Dan Wells, and was told that they would only speak to the home owner. I accompanied the tenant to the store and spoke to Mr. Wells. Mr. Wells then came to my home and agreed to repair the door to my satisfaction. A female employee came to our home a few times over the next two weeks attempting to repair the door. The repair was less than adequate. I contacted Mr. Wells asking if the door was complete and voiced my concern of the quality of repair that was done at this time. He informed me that, "as far as he was concerned he was finished and was not doing another thing". He also added that, "there was no proof that the door wasn't like that to begin with." He responded to me with disregard and unprofessional sarcasm. I am very disappointed to have been treated so disrespectfully by Mr. Wells. I do not recommend doing business with an...

We just bought a sectional couch from Affordable Mattress & Furniture and couldn't be happier with the experience. We reached out to Dan on one of his Facebook Marketplace listings. Even though they are closed on Sundays, Dan happened to be in the office and was kind enough to allow us to stop by and check out the couch we were interested in.

We had been looking for a couch for a long time and had gone to many of the big box stores and couldn't stand the salespeople who hound you at the door, ask for your information immediately and push you to buy something you're not comfortable with. Their prices were significantly less than anywhere we had gone previously for the same exact furniture brands. Dan was kind, patient, and did not pressure us at all. You can tell he truly cares about his business, his reputation, and his customers. When you're able to support a small, local business and pay less than you would anywhere else, it doesn't get better than that. Thanks again Dan, we love...

Dan was super patient with all of our questions and was great to work with! Ended up getting our couch delivered a day early and the movers helped us rearrange it til it was perfect! Will definitely be back.

Came back a second time to order a recliner. Was told delivery could be on Tuesday 9/17 which had worked out for my schedule since I had already requested the day off work for something else. We were told delivery would be between 4pm and 6pm and when it was getting close to 6pm we started to get a little frustrated. My husband called Dan who was super apologetic and reassuring that he did not forget me, however circumstances outside of his control were delaying our deliver. To our surprise Dan showed up around 7pm with our recliner and set it up himself. Can't wait to come back again as our family...