Grandvrio City DANANG — Hotel in Đà Nẵng

IZUMI SPA SERVICE My husband and I used to be loyal customers of this hotel's sauna service because the sauna service here is really good. We used to be here regularly every week. However, I had to STOP using their service because of their new policy change from Nov 24. Spa staff REQUIRED us to CONFISCATE OUR PHONES AT THE SPA RECEPTION. In terms of other belongings (clothes, money, bag…), we can keep them in private locker. So what is the function of locker ? It is absolutely true that we are not allowed to use phones in the hot spring and sauna area. However, we are also prohibited to access and keep our phone at the locker area. It’s extremely unreasonable. We came here to experience the service and relax, NOT TO BE MANAGED. Taking away our phones-a personal and sensitive property, is something that makes us uncomfortable and has a bad experience. It is the first time I experienced a weird situation like that. Even in Japan, where onsen culture originated, there is no such case. Making and implementing appropriate policies not...

Stayed here for 4d3n. Located nearby Han Riverside, about 1.2miles away from the famous Cho Han (Han Market), reachable by foot via riverside route. There are eateries, cafe, bar, convenient shops, massage and spa at walking distance streets. The best part of the hotel is there are Onsen on-site and it is free to use (male and female separated). Room size is acceptable. A large king size bed and very clean en-suite bathroom. They also provided full toiletries, towel, bath ropes, slippers and hair dryer. Rubber slippers are provided too, conveniently wear it to Onsen room. They make up my room everyday! Front Desk staff are friendly & helpful and they can understand simple English. There are a cafe and a Japanese BBQ restaurant. The BBQ menu is quite nice too. Worth to try if you are lazy go out to have a dinner. Downside: To save energy cost, the walk-way is not air conditioned. It is very hot during this season. Room lights are soft and warm. Breakfast is less choices. No room...

Advantages: In general the hotel is not bad, it has TV, internet, pool, bath, tea, coffee and water. The conditioner works well. The service changes towels and robes, clean the room daily. The room has a safe for money. On a reception girls helped us to buy the tickets online. Disadvantages: the conditioner blows hard, but it gets hot without it. Toilet and bath have a smell and unpleasant to see. We asked the iron, it is broken. 2 times we asked the knife, they do not provide in the evening. The restaurant opens too early, 6:30 and works till 10:00. The breakfast is the same on a daily basis, there are no good fruits, the country is rich of fruits, but we eat the eggs all the time. The food is not for kazakh traveler, even though guests mainly were kazakh. Juices are the same every day, only 2 types, tea is not tasty. You wait in order until they cook the omlet for you. In the morning the stuff of the...