Hotel Nam Cường X — Hotel in Hà Nội

Dirty room. Dirty bathroom floor. Weird bad smell from one of the two beds. Fancy reception tho ngl. Hot water and good water pressure, and the room is quite big. Location is ok, a bit far from centre. I wouldn't recommend it overall. The receptionist offered a discount if i give him a 10 on TripAdvisor. Unfortunately he forgot to mention what review to give on Google maps which explains the high TripAdvisor ratings and the lower ones on here. It's always a good idea to cross examine reviews with Google maps or other apps. Good to compare the price too because they can vary significantly, always download multiple apps...

Nam Cường X Hotel offers high-quality facilities and excellent service, making it a favorite choice for many travelers. The rooms are clean, modern, and comfortable, providing everything guests need for a relaxing stay. The staff are professional, friendly, and always ready to help with a smile. From check-in to check-out, the service is fast, polite, and thoughtful. Guests also enjoy delicious food at the hotel’s restaurant and a welcoming atmosphere throughout. Nam Cường X Hotel truly makes visitors feel at home with its warm hospitality and...

A very bad experience. I showed up after booking a few days in advance via booking.com, but they wouldn't let me check in, the receptionist was unhelpful and barely spoke English. He kicked me out at 10pm saying: either keep my passport or leave. Because of his behaviour, I refused to give him my passport and had to check in elsewhere. Of course I paid for that night in both...