NCC Garden Villas - Khu Biệt thự Trung tâm Hội nghị Quốc gia — Hotel in Hà Nội

My experience in this place was bittersweet. The roads are slippery, I fell twice and damaged my shoulder. The personnel at the cafe didn’t really understand very much, and what it really disappointed me was that, my girlfriend phone got stolen in a restaurant, and the police told us that we needed the manager of the hotel to help us report it. When we went back to the hotel and asked for help, a young Vietnamese guy “helped” us. He told us a whole story about how impossible it is that someone stole our phone because there are “human cameras” everywhere. He told us anyways he will take the police report to the police. At the next day after leaving I try to contact the number of this “manager” to see if he took the report to the police just to find out that he blocked me in whatsapp, and now I don’t have the police report, so I can’t ask for the insurance to get my phone back. They lied to us in our face showing that they will be helpful, but they just don’t...

Similar to its title, the entire hotel is nestled within a vest, meticulously cared-for garden, adjacent to a serene lake. Despite being a tranquil retreat, the towering apartment buildings nearby serve as a reminder that we're still amidst the bustling city. Hidden in rich tropical froest, a dozen or so two-story buildings that each holds 8 very space rooms. Although the rooms show a bit aged style, it still earns my 5 stars for its friendly staff, convenient location and the true...

None of the staff speaks English, and despite WhatsApp contact, communication isn't working. The breakfast was very meager and unloving. The rice felt like it wasn't fresh. Ants were crawling all over the buffet table. Everything was empty, so we had to keep asking for more, which annoyed the staff. The same was true when we were served cold coffee. The complex itself is very nice, and the room is okay. Power outages can occur...