Elysinam Boutique Hotel — Hotel in Hạ Long City

Even though it was Tet holiday during my stay at Elysinam Boutique Hotel, the service was still impeccable! ||||- Room and staff: The staff was incredibly lovely right from the start, sending me a whole list of places to be and continuously ensuring the room was up to standards. My room on the 5th floor was very spacious with a bath and an amazing view of the ocean, which makes it perfect for a relaxing time. There was a piano at the reception for those who play as I sure hovered around the instrument for the entire duration of my stay. Also, there were bikes up for rent for those who want to get some exercise while scouting the area. I stayed for the entire week so sometimes I got to borrow the bike for free, which is so nice of the staff. FYI, my favorite receptionist was Meow - the surprising little enthusiastic poodle at Elysinam. Still, do chat up the staff for some interesting anecdotes if you'd like :) ||||The only downside was perhaps my room's door - it didn't close properly sometimes - and the lack of a minibar. However, the staff explained that the pandemic delayed the shipment for the lock and the minibar, which was understandable for a brand new hotel. I figured they'd get them fully installed asap. ||||- Location: Personally I thought the location could not be any better. The hotel is situated on Bai Chay, which is a more chill and calm area relative to central Ha Long, making it perfect for a retreat. Still, there were more than enough amenities and places to be: heaps of hip cafes and cool pubs (ask the staff for guidance); abundances of street food stalls around; 5-minute walk from Bai Chay beach (perfect for a morning swim or a sunset stroll); 15-minute walk to local supermarkets and flea markets etc etc. Even if you want to get to central Ha Long bay, you can easily rent a motorbike or call a cab and it'd just be a 15-minute drive away (again the staff can help you with that no fuss). Plus you get to cross the Bai Chay bridge overlooking both the mountain and the ocean feeling the wind combing through your hair - an unforgettable sight tbh. ||||Overall, my experience at Elysinam totally deserves 5 stars. I'd totally choose Elysinam again for my next visit to Ha Long! Can't wait...

1 night stay for 4, very cheap ($40-$70 CAD choices)

Good We got the 6F top floor all to ourself - full living room, kitchen, dining table, bathroom with washer, 2 bedrooms. BIG BIG BIG Clean, new, building

Bad The reception didn't speak English at all so it kinda ruined our stay, the English-person was away during our stay, but I did manage to WhatsApp her and able to call her to translate during check-out Remote location, nothing to eat nearby (except another hotel with pizza takeout), easy to Grab to at least Bottled Water is NOT free, 10K VND each, that's not right

^ thanks to Nina's reply. We only used the waters in our room (4) and I suppose due to the translation gap, she asked us how many water we used, we said 1 and showed her 1 bottle in our bag (nothing from the minibar), and she still charged us ... it's small $, but shows how important English is :) I don't mind it much, but it's the overall no-English that left a bit sour taste vs. all...

Much impressed with the new hotel name Elysinam. I had a quite, cozy and spacious one night stay at a special room with sea view. ||||- With a delicate design that combines light and dark tones to create a distinctive feature of the hotel.||The room is very new, you can feel the characteristic smell of the new room.||||- Staff was very friendly and accommodating to my needs. I specifically want to thank Ms Nga and Ms Ngoc at the reception who helped me check in very promptly and answered all of my questions about room benefits.||||- And that day, I was the only guest in the hotel. So ms Nga, Ngoc invited me a good dinner. After that we had a romantic coffee near the Bai Chay bridge. The name of the coffee store is Ca Phe Gio.||||- Unfortunately when I visited, it was winter time. I will definitely come back during summer time for a full...