Golden Gem Tuan Chau Hotel — Hotel in Hạ Long City

Not the same experience for me as other reviews. |Paid 1,000,000 dong which is up there and while the room was clean there were a few shortcomings. |Wifi was virtually non existent - they had it but it was slow and unreliable. Very frustrating. Having thought I had answered emails in the afternoon to find them not answered when I got internet access. |TV was like the wifi. Sometimes it worked and sometimes there were no channels available. |No coffee or tea in room despite a kettle. |We got a warm shower in the afternoon but no hot water in the morning before checking out. |Staff were .... well they were there but took little interest until checkout when the receptionist left us at the counter while running to our room to check it. |Little to do in the area apart from day cruise so if that's what you are there for then take your chances. |No real issue with morning noise but tend to...

Had to book a hotel last minute due to a snag in our travel plans. Found this hotel on booking.com. Our options were very limited since it was a holiday weekend for Vietnam. We soon learned that this hotel was brand new! What I believed to be the owner speaks very good English, he helped us out a lot. The only downside to this hotel is that it is very noisy in the morning but it is something you should expect since it is directly in front of the harbor. Overall great stay and highly recommend it for those looking to stay close...

Good location, right next to the beach and Tuan Chau port, ATMs and small shops are nearby. Receptionist can help you book the boat trip, avoiding the hassle in the peak season. Spacy room with an "open" shower (view to the port). I like the small details that all accessories are decorated with the...