On Sunday morning I had the pleasure of being assisted by Emily during my shopping trip to Kmart, and I can confidently say that she made my experience exceptional. From the moment I walked in, her warm smile and welcoming demeanour made me feel right at home.
Emily was incredibly knowledgeable about the store’s layout and product offerings. I had a few questions about a specific item, and she not only provided clear and helpful information but also took the time to show me exactly where to find it. Her enthusiasm for helping customers was evident, and it truly made a difference in my shopping experience.
What impressed me most was her patience and willingness to go the extra mile. She helped me compare different products and even offered suggestions based on my needs, making sure I found the best option. It’s rare to encounter such dedicated customer service, and Emily exemplifies what it means to be a great team member.
Overall, Emily’s outstanding service and friendly attitude turned a routine shopping trip into a delightful experience. I left Kmart not just with the items I needed, but also with a smile, thanks to her. I look forward to returning and hope to...
Read moreDaniel was on the door with his sunny disposition making every single person who walks through the door feel like they are the most important person in the world including my daughter and I. It sort of got me quite astonished how someone so young could be so confident and secure to be able to approach all kinds of people of all ages. On our way out the door he asked me why I did the prayer signal upon my entrance 🙏🏽? I told him it’s because I was teasing my daughter who asked me in the car to please not do the sign to anyone 🙊😂. Daniel smiled with his radiant energy. A fee moments later as we walked away from Kmart I looked back at him and he was staring at us, then he did the prayer signal and I nearly died at how adorable this...
Read moreNo mens shorts in the men's section. I was pointed towards the sports section and about 4 lines. After waiting at the service desk listening to two staff members talking put the back one eventually appeared while the other walked away talking on his mobile.
A grinning young staff member told me "yeah, that'd be because our winter stock came in". I asked him to pass on a message to the stores buyers that we live in Darwin and not Melbourne. Couldn't decipher the look and bigger grin I got.
Called their phone number looking to talk to a manager and gave up after 5 mins of...
Read more