Visiting this NRMA shop is like an episode of "Mean Girls" every time! How hostile for no apparent reason can blondes be? This time the Headmistress( the hostile receptionist) demanded aggressively "Where are you from anyway?" Since my address was on the Green Slip form that she was holding in her hand, I didn't really understand why she needed to know this. I was silent...and then she told me I might be "from Mars" Its funny in retrospect. I suppose its too scientific to say there is no life on Mars . Unfortunately the computers at the Library aren't functioning - I usually do it online rather than endure...
Read moreI needed to get car insurance. It was so much easier to talk to a real person then just hit buttons. I didn’t like the auto responses. I actually got the policy details explained to me in simple terms. I would really recommend stopping in the Richmond office if you need insurance. I was surprised that they only had a small staffing number. I had to wait to see them but well worth...
Read moreMy husband and I had to fix my late father in laws car insurance,the lovely young lady who helped up was amazing,she explained every thing,and sorted it all out for us. The customer service we received from this staff member (I wish I could remember her name,I think it was Melena )was fantastic. In this day and age this was a very pleasant experience. From,Brian...
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