Delhaize Gent Ster — Local services in Ghent

31 October 2023 at 09:37

Extremely rude staff at the Self-checkout counter. The lady shouted at me and said I wasn't scanning my groceries fast enough. It's strange, because there was no other people in line, only me & my dad. She shouted "QUICK! QUICK! YOU'RE NOT FAST ENOUGH!!". She tried to speak in Nederlands to me, and fortunately I understood the languange (I understand daily conversation). She said that maximum 30 articles that can be scanned there, and we did exactly scanned 30 articles in 1 receipt. So, we didn't do nothing wrong. And then, she came again and shouted in english "YOU SPEAK ENGLISH YES, YOU DON'T COME HERE AGAIN, YOU CAN'T COME HERE." One last thing, when we were packing our groceries, she suddenly grabbed our cardboard box filled with items and slammed it to the floor. We were very surprised of this behaviour.

I shop at this store regularly, and only this time I received such rude service from one of the staff.

To the Store Manager, please pay attention to this Self-checkout Staff behavior. It's dangerous to your business.

Thank you for...

Big choice, extended fresh fruits and vegetable section. Bio and vegan food for sale. Big choice in meat and dairy. Prices are moderately high. Not so comfortable to pass other customers in the halls. Open on unexpected days. (it was Sunday dec31st at 13:45 and they close at 14h00) Clean hygienic store. 4 stars for the experience, 3 for prices, 4 for variety. I found 5 euro at the entrance, and bought this with it. Two of them are a present to myself :D one for a friend who won't appreciate the gift anyway. So thank you whoever dropped it. You've made it easy for me to give...

I've always found what I needed. Large choice, a lot of different products. Fresh bread and produce.

Often the have a buy one get one free, or other promotions.

The only thing I would not buy here is a sub. While they are prepared fresh, they are put into clear plastic wrapping, which causes them to go soggy.

Self-service is a godsend when there are a lot of people, you can scan pack and pay by yourself, but if there is a problem there is always an employee in that section to help you.

The post pickup point is also really handy if you have work or school...