There is a reason you see so many reviews about Beth. Even though we had a wonderful experience with our first specialist who oversaw our first two Sandals vacations, we hit the jackpot when we were transferred to Beth for our third. “Incredible” doesn’t even begin to describe her because she REALLY is that good. Without any expectation, she always responds within 24 hours. She goes above and beyond sending reminders about various deadlines. For example, because Barbados entry requirements were especially strict, Beth reached out to make sure we had the right type of COVID-19 test and that it was administered by a health professional. Even though the Barbados travel website contained a checklist of pre-travel requirements, Beth provided the same list with clarifying statements to make sure they were crystal clear. She is incredibly genuine and comforting. I reached out to her about a few fears I had right before our trip. Even though her response was both validating and reassuring, she still offered to help us figure out a way to change our travel plans last minute. Lastly, when we got unlucky in Barbados and faced with a very unfortunate circumstance, Beth was by our side every step of the way. We are talking emails and phone calls multiple times a day updating us about who she reached out to and corresponded with, providing us with more information, offering us emotional support, adjusting our itinerary, and even making sure we were compensated accordingly. You should know that we are still trying to find a way to thank Beth personally, but because she is so humble and genuine, this review will have to suffice for now. (We aren’t giving up, Beth!) In summary, “unmatched” is probably the closest word that does her some justice. In general, the Weddingvibe team is amazing, but our experience with Beth is by far the best customer service we have ever received across...
Read moreWe used Beth Wisowaty for the first time in 2017. She helped my husband & I book our honeymoon at La Toc in St. Lucia. Obviously, with sandals there are so many options & after telling her our expectations & what we were looking for, La Toc was her recommendation. It was absolutely perfect. All the way from the resort, the food, the room, the view & excursions. We even took advantage of visiting one of the other resorts & spent the day with a butler & cabana at the Grande. We rebooked for Bahamas, but unfortunately ended up having to cancel due to situations going on at the time. When we were ready to book another trip, we reached out to Beth again to help us plan the next perfect vacation. She recommended Dunn’s River in Ocho Rios, Jamaica. Honestly, Jamaica was never a place that I thought I’d ever want to visit. I’d always heard negative things. Since I trust Beth with her knowledge & experience of these places, we booked Dunn’s River for July of 23. Not only was the resort absolutely beautiful, but it exceeded my expectations. On top of that, what really made this trip for us was the people. The Jamaican’s are SO friendly, personable, engaging, relational & so fun. We felt absolutely welcomed & sought after. We met so many incredible employees that truly went out of their way to make us feel special. We usually like to visit other places, but we ended up booking Jamaica again, just at a different resort. Beth is amazing at her job, attentive to her clients, gets back to you promptly with any information or questions & follows up with you during the duration of your trip to make sure everything is good. As long as she’s with Sandals, we will use her...
Read moreLisa Wolters from VibeGetaways, was amazing! She was helpful and responsive throughout the planning process, all the way up to days before boarding for our trip. I would definitely recommend her to anyone looking for the perfect getaway, no matter the occasion. We have also requested her assistance for our next trip! We give her 5 stars!
Not sure how to give 3 1/2 stars but that would be our rating for the experience at the resort. Upon arriving to Sandals (Antigua and Barbuda), we were warmly greeted with friendly staff and welcome drinks. Unfortunately, they forgot that we were newlyweds and it delayed our breakfast in bed and room surprise. I think we expected a little more when it came to the food and music selections. They weren't very many of either and it was a little off putting. When you go to a Caribbean Island, you expect to experience more of the island feel (music, food, experiences) and we just didn't get that. It was a beautiful island and the staff were amazing! We encountered so many nice people (Celia-bartender, Latoya @ Mario's, Raquel, Shemika Harvey @Loyalty & Travel, Ellisa, Dencia, Temisha, Tequan, Anderson, Chelsea, Keisha, Asheem, Teiquan, Selina, Vorna, Je'nai, Jermaine, Yaira, Desrica, Shantel, Latoya, and Bradley) it's almost impossible to name them all. Although, Antigua and Barbuda are not on our return list, we rebooked for a Sandals getaway...
Read more