Dairy Queen (Treat) — Local services in Laval (administrative region)

October 6 around 20:00 p.m: store is a bit messy, boxes everywhere. They [a girl and the owner, a guy in his 60s] serve you on a side window. The girl is closing her cash register, her hands in dirty money and coins (!). She doesn’t wash her hands and serve cones, touchin’ ‘em with her fingers in one hand while having the EMV reader in the other hand, not desinfecting the terminal between clients… (!!!). Moreover, the owner makes ice cream cakes filling the molds with his fingers grabbing the inside of the mold (!).

Oups! Some ice cream over the side of the mold, no worry: the owner swipes the overflowing filling with a finger and licks it! Eww!

On top of it, I had a sundae with half-melted ice cream.

Maybe, I’ll get back there next spring. Maybe…

All and all, no sense of customer service and mediocre or careless hygienic measures. Clearly, they don’t work in health care, but [bleep!] could you keep your dirty hands and fingers out of the inside of cups, from touching other people’s food, and so on!? At least, have some foam sanitizer and train your employees (and yourself!) to use it!

And you see this kind of behaviour everywhere in the...

23 years!!! 23 years we’ve been going to this spot. Pretty sad that when owners change, policies change for the worst! It’s expensive enough already, NOW they want to charge .99 extra for a two flavor blizzard when they don’t use more ingredients anyways!!!! A two flavor blizzard is half and half! Meaning half the quantity of the first ingredients and half the quantity of the second, and they want to charge you extra for what???? Well it’s too bad that long time clients like myself will now HAVE TO GO ELSEWHERE TO GET THEIR TREATS! Oh and when you tell them that they will lose you, they say « that’s your choice » yup damn right it is! I do not recommend this place anymore to anyone Very disappointing to...

I don't like Dairy Queen products because for me ice cream must be made with eggs, and Dairy Queen just uses milk and sugar. However, my daughter likes to enjoy a cone from Dairy Queen so I have to bring her there sometimes. Fortunately, I live close to that place. I would say the best thing is they have seats outdoor, which is great to meet your friends during the summer. I'm from Laval-des-Rapides and during my teenage years, I used to go there with my friends. I still do that sometimes. Cons: they only accept cash, so bring a $20...