Full Line Electronics — Local services in Midland

Never written a review before but this place specializes in Bait and Switch or no stock. DO NOT visit these guys unless you call in advance and make certain they actually have what they are advertising. On several occasions I've walked out empty handed ...with cash in hand (incl two items today) and despite being advertised on their just updated web site, they blamed an outdated website and have no stock on the sale items but they will sell you something else for more money. I was going to compromise on one product that was boldly advertised on their site and guess what...yep, no stock. Want to speak with someone, don't bother... whatever day you may be there its a bad day and sales staff tell you there is apparently no Manager to help....as I was leaving clearly frustrated at the situation, I received a sarcastic "have a nice day sir". I like to shop locally and I've actually spent quite a fair bit over the years with these guys but my patience is exhausted...when I buy it from Amazon I will also make sure they aren't the seller!...if they cant take care of you in person I can only imagine how horrible their customer service must be hiding behind a...

I purchased a Samsung qled TV from full line electronics during a black friday sale. The tv was awesome and I was very impressed. After a couple weeks there was an issue with the TV. I phoned them and explained the situation and the way they resolved things was so unbelievably exceptional that ill be a customer for life. After emailing them a picture of the issue they immediately contacted me by phone. Not only did they deliver a new replacement tv to my home but they removed the defective tv from the wall mount and packed it up..AND unpacked the replacement and installed it on the wall mount. They did this super quick aswell. Based on this experience I highly recommend this company and will be using them fir all my...

Needed new batteries for a small light. They did not have the same batteries but had one they said was worked the same. I got to the store and paid for the batteries and as I went to test them they said the batteries could not be returned if opened even if they dont work so i did not buy the batteries. The man I was dealing with was polite the whole time, this review is in regards to the return policy.

Update- owner responded to my concerns however I had already bought the batteries I needed elsewhere. Because of the response I am changing my review from 1 to 3 stars and will give them another go next time I...