Balls of Fun — Local services in Mississauga

The one star is simply allocated to the employee at the check in area who was sweet and unfortunately working all by herself at this centre. If I could give zero stars, I would. Beyond disappointed. It’s quite small if you’re use to going to an indoor gym like Lil’ Monkey’s. The toddler room doesn’t have a ball pit, rather different sized bouncy balls and a infant activity table (one they sit in) that’s missing all the activity pieces of the top! Not useful and should be thrown out. What’s the point if they can’t do anything with the ‘activity’ centre? In the toddler room, there is a slide that shoots your child right off at the bottom. Granted they do have a sign that says slide is slippery, but geese. I’m surprised a child hasn’t been seriously injured being shot off the bottom of the slide. You would think if you need to have a sign that cautions parents that the slide is very slippery and to be very careful when using, the owners would change up the slide to prevent injury. Maybe one that doesn’t shoot a small child off like a cannonball? There was one employee working at the centre when we arrived and throughout the duration of our stay. We arrived just after opening. She was lovely but all alone and busy checking people in. There were older kids running through the centre knocking over little toddlers with no regard for safety, while their parents sat on chairs on their cell phones. Side note, Parenting 101: interact with your children. If you can’t pay attention to your child(ren), then don’t go. The centre lists clear rules one of which being the safety of all, and if you can’t follow the basic rules you will be asked to leave. The one employee working could obviously not be in two places at once and the parents clearly couldn’t be bothered to manage their older children. My child was run over multiple times. Now I certainly don’t feel comfortable reprimanding someone else’s child, so it would have been appropriate for a parent to intervene, encourage their child to apologize, and remind them of the rules. I mean, that’s what I would do. We left about 20 minutes after arriving as I felt it was very unsafe for smaller children. The employee checking everyone in apologized and didn’t make us pay, which was also a ridiculous amount of money $45! For a 3 year old and a 12 month old, plus a parent. You can get a 10 pass at little monkey’s for just over $100 that doesn’t expire, and that’s for 1 toddler, a 1 year old, and 2 parents!! Anyway, I won’t be returning and I caution others to be mindful...

Full disclosure I am not the type of person who normally posts reviews but when things are this bad hopefully the review reaches the ears of the people who need to hear it.

My family and I decided to come today and generally speaking, everything was okay for the most part until the later afternoon/evening.

At one point into the later afternoon / evening there was an incendent where there was to be a child probably around 9-12 years of age who was kicking balls full force in any direction and hitting multiple people. Regardless if they were adults, children or toddlers.

I assume there were multiple complaints about this as there were two broadcasts over the intercom to be mindful of your surroundings as the facility was very full with a large amount of children aging from approximately 1-6.

After the second notice the same child mentioned earlier who did not head the warnings issued hit yet another child and the parent of that child had enough and confronted the parents of the problem child.

The manager was notified and handled the situation 100% inappropriately. The manager had sided with the parent of the problem child saying things such as "there are a ton of balls flying around you can't be sure it was this child who caused it."

The end result was that the gentleman whom child was hurt was asked to leave because of his article and tone which I personally believe to be justified.

With the business being run like this it does make it hard to...

We recently visited Balls of Fun, and it was an absolute hit with our family! The ball-themed playground is so unique and engaging—it kept our child entertained for hours.

The slides were an absolute favorite. My child had a blast going up and down them. The ball pit also provided lots of fun, and the basketball hoops and volleyball net were perfect for older kids and even gave us parents a chance to join in on the fun.

For families with toddlers, the toddler play area is a safe and inviting space where the little ones can explore and play to their hearts' content. It’s clear that a lot of thought has gone into making sure it’s both fun and secure for younger kids.

I have to mention how clean the place is. The toilets are spotless and well-maintained, which is such a relief for any parent.

Another feature is that you can bring your own food or even order in. There are tables available to sit at for having food, and there’s a microwave for parents to use, which made it super convenient for us to heat up meals and snacks for the kids.

Overall, Balls of Fun is a must-visit if you’re looking for a fun and safe indoor playground. There’s a great variety of activities, and the attention to cleanliness is top-notch. We had a wonderful time, and we’ll...