Al Omda Lounge | Halal Restaurant — Restaurant in Mississauga

It wasn't our first time to visit this place and we are always friendly and tip them generously. On 12 April 2023, we were a group of six and ordered food, but unfortunately, we discovered a cockroach in one of the plates (which we have captured in this picture). We immediately called over our server and showed her the plate, but to our surprise, she merely smiled then laughed. When we told her that we expected her to react differently, she responded by saying, "What do you want me to do? I will not charge you for this plate," without even offering an apology. After this incident, another server became rude to us, things took a turn for the worse. We had ordered only one shisha out of more than ten being served at the place, yet the server began with our table saying that the place was closed and demanded to instantly take our shisha away. Until then we were so friendly despite the cockroach incident. Since the place is supposed to be open till 2:00am and it was 1:35am, Our friend placed the hose on the table with some frustration, which caused the server to shout at him. When our friend yelled back, the servant girl screamed at our friend "You can't shout like this, you are a customer". Then the guy told us, "If you want to take it outside, let us go out and sort it out.". The manager was not in the place this night and only the servants. I guess this might explain why the staff didn't mind...

Salona is amazing and provides the best services. Here’s a tailored feedback message for the service at a restaurant specifically for Salina:

I wanted to take a moment to express my heartfelt appreciation for the exceptional service I received during my visits to Al Omar . Salona, our server, truly made a remarkable impact on our dining experience.

From the very beginning, Salona greeted us with a warm smile and a genuine friendliness that made us feel right at home. Her knowledge of the menu was impressive, and her recommendations were spot on, helping us choose dishes that we thoroughly enjoyed.

Throughout the meal, Salona was attentive and proactive, ensuring our drinks were always filled and that we had everything we needed without being intrusive. Her timing was perfect, as our food arrived promptly, and she checked in on us just the right amount to make sure we were satisfied.

Salona professionalism and positive attitude greatly enhanced our evening, and it was clear that she takes great pride in her work. I truly appreciate the effort she put into making our experience unforgettable.

Thank you, Salona, for a delightful dining experience. I look forward to returning...

Worst Service at Moods introduced us to this hidden GEM! We were kicked out from moods for not ordering enough food and we were looking for a Sheesha place to go to in the area, came across this on yelp and I have never been to a better sheesha place!

I had two friends with me who have lived in middle east and know their sheesha, they said their sheeshas are really high quality (even though it was the cheapest around).

We also ordered Fries, Mango shake and a brownie, wasn't really expecting it to be good but just something to eat. However, Fries were AMAZING (with best garlic sauce), Mango shake looked really fancy and tasted pretty good and brownie wasn't bad either.

The service, while a little on the slow side, was caring.

Some things that were a little off: Place was very busy on a saturday night so environment got a little cramped.

Lack of women customers, there was no other table other than ours which had a female presence. However, there was a female server, and at no point did we feel uncomfortable or encountered any creepy activity. So while there weren't a lot of a women, i think it's still safe for women...