Sayal Electronics — Local services in Mississauga

This place ... Dont know where to start, i bought full equipment from this store required for a project, 170$ worth of stuff and i still have the receipt, not even one item of the many items i bought Im satisfied with, this place probably get his stuff from china or india, and he gets the lowest qualities ever, some of the items were malfunctioned from the 1st use and they give so much trouble to return, i am writing this review 2 months late because another item i just opened to use and it got broken again from the 1st use. the other thing is that their prices are sky high, were you can find the same items with much better quality on amazon or other shops with the same prices, and if you have time to wait, just order the same items from china using apps like "ali express" and save a lot of dollars. Because let me tell you, the same items i bought for 170$ i could have got them for a price around 50$ if not less, u do the calculations. I usually dont do reviews, and i hate doing bad reviews, but this place deserve it, because i wasted my money there. 3rd thing, the staff were not that welcoming, except one employee, and he was a trainee there. Avoid this shop...

Sayal is a great store where you can find a lot of good and useful hobby and electronics related things. Staff is knowledgeable and responsive but with quite a specific attitude. What I absolutely don't get though is their return policy. Every sale is STRICTLY final and they don't make any exception. I understand this philosophy in regards to cables, components, etc where there is no practical way to verify a use. But they are not willing to give you a store credit (and this is pretty much all I'd be happy with... ) even for things in the original untouched packaging. I for instance purchased a robotic arm toy with a controller as a birthday gift for my friend. He was happy but he didn't need the controller as he wanted to build his own using Arduino. So I came back, explained the situation and asked for the store credit. The controller was worth about $60 just FYI... Forget it. I left it there as a gift hoping for some educational effect but it was just a tragic act... So my advice is, make sure you really need what you are buying, because there is no way back. They politely refer...

This is the worst store I have been to in my entire life. They do not have staff that is educated on what they are selling. They don't bother helping customers find products. Just point them to a direction. The store is hard to move around and difficult to find stuff. I bought an Ethernet cable from the store not knowing a coworker of mine had brought it earlier. They did not let me return the cable that had only been purchased 10 mins before. The manager would not even bother helping me out with the situation. He ignored me and would not listen. I had to call the head office to have them put in the return for me. I have never seen such poor customer service. Please consider buying from their neighboring stores. They are well more organized and have staff that is educated. The pricing is also cheaper in the other stores. Hope people do not have to go through the...